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Sengkang New Town
Ju Jue Zin Naing

Ju Jue Zin Naing

Customer Services Agent

Customer Service / Support

Sengkang New Town

Social


About Ju Jue Zin Naing:

A self - motivated person who has passion in communication, and good organizational skill. Able to work on my own, as a team, and under pressure. Open-minded with cheerful personality, willing to help everyone, and embrace the cultural diversity. Always keep strict separate between work and personnel.

Experience

Lounge Host

  • Prepare the opening duties of the lounge, and inform today's expected guests to team members
  • Welcome the guest, check their membership eligibility in the system by verifying passport & boarding pass
  • Encourage the membership expired guests to contact respective Relationship Managers to enjoy the lounge facilities
  • Key in data of daily visiting members, expected guests, overall comments for DBS Bank Staff to follow up customers' complaints, consumption of food & beverage, & limousine

Experience Concierge

  • Act as a point of reference for guests who needs assistance 
  • Recommend the Signature menus, take notes of guests' special meal requests, and explain carefully to chef to prepare

Food Service

  • Serve food to the guests with proper table etiquette
  • Offer the drinks refill & dessert, ask for their feedback about the food, make sure the guests feel comfortable and satisfied

Mini Bar

Prepare the hot and cold drinks of coffee, tea, champagne, liquors, & wine.

Education

Bachelor of Arts (English for Professional Purposes)

National Management Degree College, Yangon/ 2013 – 2017

Diploma in Professional Secretaryship (ABE Endorsed, UK)

Myanmar Secretary School by Erudite Institute, Yangon/ 2022

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