
Mae Lim
Customer Service / Support
About Mae Lim:
Business and Service Operations professional with 20+ years of experience supporting multinational organizations across Singapore and regional markets. Strong expertise in end-to-end operations, order-to-cash processes, SAP ERP, inventory management, KPI governance, and cross-functional collaboration. Proven people manager with a continuous improvement mindset.
Experience
- Service Support Manager with Thermo Fisher Scientific Pte Ltd - May 2019 to Dec 2025
- Senior Customer Service Executive with Perkinelmer Singapore Pte Ltd - Jan 2010 to Apr 2019
- Customer Service Administrator with Varian Technologies Pte Ltd - Y2008 to Y2010
- Customer Care Representative with Perkinelmer Singapore Pte Ltd- Y2001 to Y2007
Education
2001 – 2004 Marketing Institute of Singapore - Bachelor of commerce (Management and Marketing)
Academically controlled and accredited by Curtin University of Technology, Australia
1997 – 1999 Marketing Institute of Singapore - Diploma in Sales and Marketing
1991 – 1993 Townsville Institute
GCE ‘A’ Levels
1986 – 1990 Yishun Secondary School
GCE ‘O’ Levels
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