Michelle Song

Passionate in the strategic value of Marketing. A fast, driven learner with excellent interpersonal and problem-solving skills.

Marketing Assistant, Shiseido Travel Retail (Prestige Brands)

Oct 2022 - Present 

• Responsible for supporting for Asia Pacific Travel Retail Marketing team in marketing
operations and administrative tasks.
• Prepare marketing plan and work with the respective Marketing Executives and
Sales Team to plan and execute the Marketing Launches
• Support the production of Marketing Collaterals
• Provide support to team on internal processes such as but not limiting to product
and sample requisitions, logistics, raising of purchase orders, project timeline
tracking etc. Assist in the preparation of marketing, sales reports and
presentations.
• Plan and work with Marketing Executives to roll our brand events (external)
• Maintain/update marketing folders e.g. monthly marketing calendar updates,
animation calendar, project trackers (for legal and procurement compliance),
monthly sales reports.
• Organize key meetings and internal events such as team building etc.

Marketing & E-Commerce Executive, The Lucky Shop

May 2021 - July 2022

• Update Shopify E-commerce platform.
• Inventory management.
• Content creation for social media pages (Instagram, Tik Tok).
• Weekly social media schedule & campaign planning.
• Copywriting & sending out EDMs.
• Replying enquiries on email and social media pages.
• Discuss daily sales and weekly performance reviews.
• Liaising with retail regarding orders and stocks.
• Sourcing for influencers and media companies.
• Fulfilment of online orders.
• Assisting in photoshoots.
• Administrative & ad-hoc duties.

Retail Assistant, COS 

Dec 2020 - May 2021 

• Offering customers a high level of service; starting conversations and advise them
regarding styling outfits.
• Study product knowledge
• Discuss sale targets and daily performance reviews
• Process deliveries and stock replenishment
• Merchandise new arrivals and late garments on shop floor
• Attending to customers at cash desk, fitting rooms and the shop floor.
• Housekeeping duties and managing inventory.

GMP Services Intern, Roche Singapore Technical Operations

Sep 2019 - Feb 2020

• Act as system administrator for manufacturing equipment
• Perform monthly checks and periodic reviews
• Review existing SAP job aid and develop new job aid based on updated
information to perform transactions for manufacturing operations.
• Participate in manufacturing floor activities.
• Participate, support/facilitate project teams to deliver business results focused
on improving manufacturing business processes and operations regarding
reliability, simplicity, and growth.
• Comply with all SHE requirements, to not put oneself and others’ safety and
health risks, and to report any workplace accidents, near misses and hazards.

Bachelor of Arts in Retail Marketing, University of Stirling (SIM)

2020 - 2022

Diploma in Biotechnology, Republic Polytechnic 

2017 - 2020