Mikhaela Ysabel Ong

Enthusiastic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with an adaptable approach, along with a background in teaching art to children.

Financial Consultant (2023-07 to Current)

Prudential Assurance Company Singapore, Singapore

• Helped individuals and families build and execute wealth management strategies based on unique goals and objectives. 
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalised financial plans. 
• Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.

Art Teacher (2021-10 to 2022-11)

Artgrain Pte Ltd., Singapore

• Taught classes on painting, collage, sculpture, and colour theory.
• Developed and implemented various thematic lesson plans, utilising age-appropriate material and focusing on relevant topics.
• Documented student work in order to exhibit and celebrate learning process of each child. Assessed student work and provided constructive feedback.
• Provided administrative assistance by communicating with parents to reschedule missed classes, sending out fee advice to parents, and answering enquiries from parents via phone call or in-person.

Restaurant Hostess (2020-10 to 2021-05)

IndoChine Group, Singapore

• Watched dining area staff to evaluate server loads and calculate accurate wait times. 
• Prepared dining room for service by cleaning, organising tables and placing table settings. 
• Answered customer questions about hours, seating, and menu information.
• Monitored front entrance for new guests while assisting servers by taking and delivering orders.
  Assisted managers with quickly resolving service- and food-related issues.
• Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries. 
• Relayed guest comments or suggestions to manager on duty for further action. Leveraged POS system to manage sales transactions, process credit cards and print receipts.

Bachelor of Arts: Fine Arts

LASALLE College of The Arts - Singapore

• Graduated with honours in 2020.