About Nutthanichar Thungnitipoung:
My name is Nutthanichar Thungnitipoung. I would like to looking a job for Deskside Support Engineer. My current position is an IT administration at Nityo Infotech Company (Singapore). If this job position is available, please let me know.
Experience
Working at Nityo Infotech Services PTE. LTD (Singapore) – IT Administrator (Oct2021-present) - Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change request (VPN Remote Access) - Produce quality work at all times to minimize rework and client complaints. - Comply with instituted workplace securities at customer premises - Issue pin mailers and answer phone/email enquiries from institution users - Perform labeling, ID revalidation and remediate all deviations in a timely manner - Perform Privileges Authorization Revalidation and remediate all deviations in a timely manner - Perform timely escalation to respective support team where necessary - Perform tasks assigned by line manager and be contactable at all times.
Education
o Bachelor of Statistics, Major in Insurance, Faculty of Commerce and accountancy, Chulalongkorn University, 2015. GPAX 3.10
o Diploma in Network Defence and Forensic Countermeasures at PSB academy (Singapore) , January 2022-present
