Rachel Lim

l am Rachel! I am easy-going, friendly, and a very dependable person who is good at managing my own time. I tend to set a deadline and complete all my tasks on time. Furthermore, I have a positive attitude and the willingness to learn new skills and abilities to enhance myself further!

Work Experiences

Housekeeping Coordinator Intern (2021 – 2021)

Resorts World Sentosa- Equarius Hotel

• Coordinates and facilitates the daily operations of the housekeeping department.
• Coordinator between the front line (Front Office) as well as the other relevant hotel departments & and the housekeeping department 
• Monitoring the systems used in operations.
• Managing the payroll & rostering system of the Housekeeping Department 
• Attending to the phone calls on guests’ requests and inquiries to the housekeeping department
• Ensuring all guest requests in the system are being fulfilled with customer satisfaction.

Temperature Screener (2022 - 2022)

KK Women’s and Children Hospital

• Attending to patients and visitors enquiries 
• Ensuring all visitors and patients fill up the health declaration forms
• In-charge of checking in visitors in the system to facilitate govt measures
• Temperature-screening
• Helping with crowd control by being a queue usher 

Temporary Event Usher (2023 - 2023)

Resorts World Sentosa

• Attending guests enquiries 
• Crowd Control
• Ensuring guests abide by the rules of the event 

Part-time Retail Sales Associate (2023 - 2023)

Vivo City- Zara 

• Attending to customer needs and inquiries 
• Responsible for replenishing stocks
• Providing recommendations to customers 
• Ensuring sales targets could be met. 

Part-time Operations Crew (2023- 2023)

Singapore Flyer

• Guiding and assisting guests with inquiries, helping with purchasing tickets 
• Crowd Control
• Detailed checking and scanning of tickets for entry
• Assisting guests to board the flyer safely
• Coordination of the boarding of VIP guests, providing customer satisfaction

Degree/Date of Graduation

GCE ‘O’ Level (2015 – 2018)

Compassvale Secondary School 

• Obtained Net Aggregate Score of 13 (L1R4), 19 (L1R5)

Diploma In Hospitality & Tourism Management (2019- 2022)

Nanyang Polytechnic (NYP) Singapore 

• Specialisation in Hotels and Resort Management
• Obtained GPA of 3.3

Bachelor of Human Resource Management with Minor (2022 - 2026) [Current]

Singapore University of Social Sciences (SUSS)

• Currently studying as a Year 2 Student