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Rachel Ng

Rachel Ng

Customer Experience Specialist

Customer Service / Support

Woodleigh Park
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About Rachel Ng:

Experienced Customer Relations & Experience Officer with a demonstrated history working in the research field & retail industry. Skilled in Contact Center, Interpersonal, Teamwork, Project Coordination. 

Experience

My Skills and experiences consists of a mix of customer service and retail operations. At my present role, I have developed skills that hone my ability to communciate with a diverse group of people, problem solving and trouble shoot and answer to my respondent requests and enquiries. I learn professionalism in my area of service as I handle very sensitive and personal data over the phone that requires high amount of trust from the respondent. 

Education

Graduated from RMIT University with a Degree in Communication Design, awarded with Distinction. 

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