Riolyn Dumaguing

SUMMARY

A passionate leader who strongly values integrity, commitment, and

excellence. I have acquired invaluable growth from my 8 years +

experience in Sales & Distribution. Working in a small-scale company

presented me with a bird’s eye view of every aspect of running a

business, it nurtured my understanding of how a company operates &

how a competent leader should be.

I am currently pursuing a senior-level position in a multinational.

company.

PERSONAL INTEREST

Piano Composer: Passionate about creating music compositions that reflect inspirations and stories.

Podcast Host: Host of a podcast where I engage in insightful conversations on Love & Life Lessons.

Running: Active participant in long-distance running, demonstrating discipline, determination, and a commitment.

General Manager

February 2021 - present

• Managed end-to-end supply chain operations, ensuring efficient procurement and high product quality standards.
• Achieved over 70% sales growth in three years by expanding distribution across Southeast Asia and implementing a user-friendly online store.
• Oversaw finance and accounts, including budget management, financial reporting, and cost control measures.
• Introduced and managed key distribution partnerships, significantly expanding market reach and revenue streams.
•  Developed and implemented innovative business ventures such as kids' events and workshops, diversifying offerings and attracting new customer segments.

Operations Manager

January 2017 - February 2021

• Managed day-to-day operations of warehouse, retail, and distribution, optimizing productivity and operational efficiency.
• Sourced international suppliers, broadening product portfolios and securing competitive advantages.
• Established and managed strategic distribution channels, driving business growth and market expansion.

Customer Sales Manager

January 2016 – January 2017

• Led retail sales teams, consistently surpassing monthly targets through effective leadership and customer-focused strategies.
• Ensured exceptional customer service standards and maintained high store presentation.

Master of Business Administration

Murdoch University

2022 - 2023

Perth, Australia

BS Business Administration

University of the Cordilleras

2010 - 2014

Baguio City, Philippines

: Vice President- Neo Management

Executive Club

: Miss University of the Cordilleras,2012