About Rolando Franco:
To obtain a position that will enable me to utilize my educational background, talents and skills to work well with people.
Experience
Work Experiences
Khoo Teck Puat Hospital (A&E Clinic) (17th June 2021- 13th May 2022)
Registered Nurse
- Medical administration
- Assist with Dr with procedures such as POP, I&D,T&S
- Chaperon and transfer patient for CT scans
- General ward admissions and handover duties
Tan Tock Seng Hospital Singapore (17th June 2021- 13th May 2022)
Registered Nurse
- Maintaining accurate, complete health care records and reports
- Administering medications to patients and monitoring them for side effects and reactions
- Prescribing assistive medical devices and related treatments
- Recording patient vital signs and medical information
Marina Bay Sands Singapore (2nd April 2015-31st September 2018)
ArtScience Museum
Visitor Services Associate (Part-Time)/Museum Ambassador (Full- Time)
- Provide customer service to guests and visitors
- Conducting education tours for schools and public on exhibitions
- Conducting education workshops for schools and public
Fitness First Singapore (7th July 2014-30th Sep 2014)
Membership Consultant (Fitness First- Paragon )
- Develop and maintain quality relationships with internal and external clients and partners and supporting dedicated portfolios of the business partnering with team members to answer and pre-sales queries and communicating the benefits of exercise to prospects and members
- Achieving monthly memberships sales target with minimum performance criteria and achieve ratios through marketing usage to effective support the achievement of sales goals
- Ensuring updated product knowledge at all times including the benefits, facilities and services offered by the club.
- Maintaining an effective working relationship and knowledge of all departments within the club.
Certis Cisco Pte Ltd
Auxiliary Police Officer (CPL) (20th Dec 2012- 3rd July 2014)
- Performing Policing Work and Duties
- Guarding of various Govt and Public places
- Protecting vital key installation units
- Enforcement of Law and Order
- Undergoing special assignments
- Escorts of Celebrities and VIPs
- Supervisory position to other officers
Jetstar Asia Pte Ltd (7th Dec 2011– 10th Dec 2012)
Cabin Crew
- Providing good customer service to passenger
- Ensuring the safety of passengers on-board the aircraft
- Maintaining a high level of safety standards
- Product knowledge and selling
Debenham Tie Leung Pte Ltd (SEA) (1st Nov 2010 – 13 Sep 2011)
Concierge, Paterson Residence (Property Management)
- Booking of facilities in Paterson Residence – including private function rooms,
Tennis courts, outside catering areas.
- Maintenance and Repair services – including shadowing all contract or in
Resident’s apartments.
- Booking of Taxis and Limousine services
- Arrangement for Airport pick-ups and transfers
- Arrangement of cleaning and housekeeping services
- Appointment part-time maids
- Arrangement of babysitting and nanny services
- Arrangement of laundry drop-off and delivery
- Arrangement of fast food delivery
- Arrangement of personal trainers for workouts
- Arrangement for swimming coaches and training
Fairmont Singapore (Full-Time Bellman) (10 Mar 2010 – 26 Oct 2010)
- Assisting Guests with luggage
- Orientation of Rooms for guests
- Providing excellent Customer Service to enhance guest experience
- Executing guest’s requests within my capacity as Bellman
- Assisting with the check-in and check-out procedure for guests
- Maintaining rapport with guest during their stay
- Arrangement for Airport Pick-Ups and Transfers
- Bookings of Taxis and Limousine Services
Work Experiences (NS)
Singapore Police Force
- Proficient in the fundamentals in Law Study
- Handling of reports
- Filing of reports
- Creating of reports
- Handling of accused criminal
- Handling of accused criminal’s properties in lock-up facilities
- Management of accused criminal in lock-up Facilities.
- Handling and Escort of accused to various lock-ups in other agencies
- Proficient in Custody specifics following course
Education
Formal Education
8th October 2018- 11th May 2021: Diploma in Health Sciences (Nursing)- Professional Conversion Course, Nanyang Polytechnic
4 April 2013-19 November 2015: Diploma in Business Studies (Hospitality and Tourism Management)
(Part- Time), Republic Polytechnic
Certificate in Hotel Management (Attained)
• Hospitality & Tourism Management
• Rooms Division Management
• Hospitality Revenue Management
Certificate in Events Management (Attained)
• Introduction to the Event Industry
• Event Operations Management
• Meeting, Convention and Event Management
Certificate in Spa and Wellness Management (Attained)
• Wellness and Lifestyle Management
• Wellness, Lifestyle & Spa Operations
• Wellness and Medical Tourism Management
Certificate in Food and Beverage Management (Attained)
• Food and Beverage Management
• Catering Management
• Food service Facilities Design
Certificate in Service Management (Attained)
• Customer Relationship Management
• Service Quality and Professional Etiquette
• Contact Centre Operations
28 December 2007 : Nitec in Digital Animation, ITE College Central (MacPherson)
(Final GPA:3.237)
Final Year Project – Animation Video, Portfolio
- Identification of the various 2D and 3D softwares
- Utilisation of various 2D and 3D softwares. Eg. Maya, Flash, ToonBoom, 3D Max
- Creations of artworks and 3D models.
- Planning of animation sequence
- Processing of artworks in various steps
- Using Audio Software to create sound effects and music
- Post- Production Techniques
Obtained creditations in Audio Post Production, Post-Production Techniques, Applied Animation Portfolio.
February 2005 : GCE N Levels Certificate, St. Gabriel’s Secondary School
(5 ‘N’ Level Passes including English)
December 2001 : Primary School Leaving Examination, St. Gabriel’s Primary School
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