Sarah Nguyen

I am a hardworking, motivated who always try to achieve the high standard and to provide good customer service at all time.

7/2022 – Present ABAAVO GROUP                                                            Singapore

   Shift Manager

-       Assign tasks to staff to ensure that the restaurant can run smoothly

-       Training new staffs

-       Supervise staff throughout the shift

-       Monitor inventory levels and order more inventory as needed

-       Balance the cash register at the end of the shift.

-       Manage bookings

12/2020 – 6/2022   Cathay Life Vietnam                                                        Ho Chi Minh, Vietnam

   Sales Executive

-       Breed productive relationships to create a pool of prospective clients

-       Work with clients to deliver solutions that fit their demand

-       Maintaining customer database and records

-       Monitor insurance claims to ensure mutual satisfaction

-       Constantly update job knowledge and learn about new products and services

7/2018 – 7/2020   Kim Tee Holding                                                               Singapore

   Retail Supervisor

-       Manage retail staff, including cashiers and people working on the ground floor.

-       Work on store displays.

-       Maintain store's cleanliness and health and safety measures.

-       Attend trade shows to identify new products and services.

-       Maintain inventory and ensure items are in stock.

-       Ensure standards for quality, customer service and health and safety are met.

-       Handle customer questions, complaints.

-       Other duties as assigned.

08/2015 – 12/2017   International Finance Corporation                 Ho Chi Minh, Vietnam

Receptionist

-       Answer incoming calls and provide guidance to customer

-       Provide administrative and clerical support

-       Organize conference and meeting room

-       Maintain inventory relevant to reception area

-       Prepare correspondence and documents Manage and sort in and out mails

-       Other duties assigned by manager

11/2014 – 4/2015   Media Mart – Electronic Supermarket                         Ho Chi Minh, Vietnam

   Sales Executive

-       Listen to customer requirements and present appropriately to make a sale

-       Greet customers and offer them an assistance.

-       Advise customers by providing information on products.

-       Sell products being promoted and keep records of sales.

-       Make accurately, quickly calculations of price and providing customers.

-       Assist in maintaining the back stock room and setting up merchandise displays on the sales floor

-       Develop solutions for customers by listening to their needs and recommending the appropriate products

-       Utilize the company’s POS system to cash customers out or administer returns

-       Collaborate with other team members to keep the sales floor area clean and organized at all time

-       Handle customers’ complaint, change or question.

-       Review the own sale performance; Aiming to meet or excess targets.

-       Others as assigned by manager.

1/2013 – 4/2013    Yantra restaurant                                                             Singapore

Management trainee

-       Set up the table before opening

-       Checking reservation

-       Helping customer to choose the suitable place

-       Take order

2013 - 2014          University of Sunderland Vietnam                                                  HCMC, Vietnam     

    Bachelor’s Degree in Business Management

-           Second Class Honours (First Division)

2010 - 2013          BTEC Level 5 HND Diploma                                                           HCMC, Vietnam     

    Accounting