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Shafiqah Rohaizi

Shafiqah Rohaizi

freelancer

Customer Service / Support

Woodlands

Social

About Shafiqah Rohaizi:

A confident individual who is determined to bring out the best in her. Seeking to find opportunities to learn and gain more experience. Bringing alongside my experience gotten through the various involvement that I’ve been in. Possesses a sense of curiosity and this allows her to never stop learning. When faced with challenges, I enjoy the journey dissecting the problem and working my way backwards to truly understand it.

Experience

Concierge Executive (Part-time)| OUE Property Management Pte Ltd

SEP 2021 – AUG 2023 

  • Handle or/and escalateadmin/organization related requestor query.
  • Handle general enquiries over the concierge or via incoming call.
  • Provide directional assistance to shoppers when necessary.
  • Handle all redemption, ensuring inventories & Counter stocks are tallies in CRM.
  • Track all lost and found items reported at the concierge.
  • Administrating all written or verbal feedback received.
  • Liaising with service team on facilities maintenance
  • Roving duties in the mall. 

Education

Higher Nitec in Human Resource Administration

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