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Punggol
Soo Wei Qiun

Soo Wei Qiun

A passionate individual in the service industry.

Customer Service / Support

Punggol

Social

About Soo Wei Qiun:

I have the can-do attitude in me, which always makes me look for solution with my colleagues and superiors to come up with a solution whenever a problem arise.

Being in the customer service line for the past 5 years in various fields allows me to hone my  skills in the service industry.

Experience

HOTEL RECEPTIONIST
The Seacare Hotel
06/2019 - 02/2022
Assist customers with booking/reservations
Provided exceptional assistance to customers to ensure seamless check-in and check-out procedures
Aid customers with luggage mailing services
Oversee customer and client support inquiries

 

Education

MANAGEMENT TRAINEE
Redeye Smokehouse Pte Ltd
05/2022 - Present
Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Trained new team members with positive reinforcement and respectful, encouraging coaching
Effectively utilised the Point-of-Sale system to aid customers with orders
Adding basic latte art designs to coffee

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