TAMILPRIYA MURUGESAN

To build a career in an organization, where I can hunt for opportunities to prove my abilities by accepting challenges, fulfilling the organization’s goal and climb up the ladder through continuous learning and commitment.

• Installing, configuring and administering windows server 2012, IIS,WSUS.
• Trouble shooting Windows OS issues, escalated to L3 Engineers.
• Create user accounts and Groups in active directory AD.
• Deploying VM’s to Templates, storages.
• Server, Application Installation, Mapping the drives and issues then software upgrades.
• Windows server OS installation
• OS version, OS Patching, Server features and Roles Discussion.
• Ip phone configuration in putty ipconfig on server
  • Support, diagnose, and troubleshoot technical IT issues as they arise.

                 IT Support:

• Performance monitoring of the company’sdesktop infrastructure and making suggestions to increase efficiency.
• Addressing user tickets regarding hardware, software and networking.
• Daily we must check ITSM tool tickets creations and follow up then close the ticket on time.
• Backed up and restored personal data and configured new computers for employees.
• Imaged and configured PCs on new installs and peripherals ensuring positive customer feedback.
• Deployed anti-virus, windows update, hardware, drivers, and program patches.
• Verified network connectivity from server to devices/client machine(s)
• Ensure security and privacy of networks and computer systems.
• Perform troubleshoot to diagnoseHardware and software and resolve problems.
• Configuring printerserver in network
• Respond to and resolvehelp desk requests.

Administrate infrastructure, including 

• Certified in Microsoft Azure Administrator  
• Certified in Ethical Hackingunder EC-Council 
  • Scanning and Enumeration.
  • System Hacking.
  • Hacking Web services.
  • Hacking Web Application.
  • Hacking IOT and Mobile Platform.
  • Cloud Computing.
• Advanced Certificate in IT Servicescourse from LITHAN ACADAMY whichincludes

1. FuNICF –Fundamental of Network & Server – Completed  
2. NICF – Install and Configure OperatingSystem – Completed 
3. NICF – Support and Maintain IT Infrastructure – Completed  
4. NICF – IT Customer Service Skills – Completed  
5. NICF – IT Capstone Project – Completed