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TAMILPRIYA MURUGESAN

TAMILPRIYA MURUGESAN

Server engineer , Desktop engineer

Technology / Internet

Singapore

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About TAMILPRIYA MURUGESAN:

To build a career in an organization, where I can hunt for opportunities to prove my abilities by accepting challenges, fulfilling the organization’s goal and climb up the ladder through continuous learning and commitment.

Experience

  • Installing, configuring and administering windows server 2012, IIS,WSUS.
  • Trouble shooting Windows OS issues, escalated to L3 Engineers.
  • Create user accounts and Groups in active directory AD.
  • Deploying VM’s to Templates, storages.
  • Server, Application Installation, Mapping the drives and issues then software upgrades.
  • Windows server OS installation
  • OS version, OS Patching, Server features and Roles Discussion.
  • Ip phone configuration in putty ipconfig on server
    • Support, diagnose, and troubleshoot technical IT issues as they arise.

 

                 IT Support:

  • Performance monitoring of the company’sdesktop infrastructure and making suggestions to increase efficiency.
  • Addressing user tickets regarding hardware, software and networking.
  • Daily we must check ITSM tool tickets creations and follow up then close the ticket on time.
  • Backed up and restored personal data and configured new computers for employees.
  • Imaged and configured PCs on new installs and peripherals ensuring positive customer feedback.
  • Deployed anti-virus, windows update, hardware, drivers, and program patches.
  • Verified network connectivity from server to devices/client machine(s)
  • Ensure security and privacy of networks and computer systems.
  • Perform troubleshoot to diagnoseHardware and software and resolve problems.
  • Configuring printerserver in network
  • Respond to and resolvehelp desk requests.

Administrate infrastructure, including 

Education

  • Certified in Microsoft Azure Administrator  
  • Certified in Ethical Hackingunder EC-Council 
    • Scanning and Enumeration.
    • System Hacking.
    • Hacking Web services.
    • Hacking Web Application.
    • Hacking IOT and Mobile Platform.
    • Cloud Computing.
  • Advanced Certificate in IT Servicescourse from LITHAN ACADAMY whichincludes
  1. FuNICF –Fundamental of Network & Server – Completed  
  2. NICF – Install and Configure OperatingSystem – Completed 
  3. NICF – Support and Maintain IT Infrastructure – Completed  
  4. NICF – IT Customer Service Skills – Completed  
  5. NICF – IT Capstone Project – Completed 

 

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