Thinzar Linn

Looking for a challenging role as Warranty Administrator to utilize with my strong engineering skills. Passionate team member with a strong work ethic and complex problem-solving abilities. Willing to involve in development of Engineer field industry.

Service Administrator and Warranty Executive

Yoma Heavy Equipment/ Yangon, Myanmar/Nov-2019 to Aug 2023

• Accepted Job Order Request from any sources and handover to the service supervisor, will proceed with delegation to the technicians or mechanics.
• Monitored completion progress by notifying the relevant areas and issue Invoices and Quotation for customers.
• Raised PO via sea or air freight costs based on stock level and await confirmation before proceeding with repairs and completing jobs when parts arrive at the warehouse.
• Collected cash for service revenues and collaborate with the finance team on payment transfers with company policies.
• First, reviewed all warranty claim reports from branches to see whether they have sufficient information and are reasonable to the manufacturers.
• Acted as a key contact person with the manufacturers (both New Holland and HINO) regarding warranty claim reports, THD and PHD communication dealer portal system.
• Built monthly meetings with Principle (CNHi Bangkok Office & Hino Japan) and to discuss topics such as warranty claims, training, THD, PHD, and service bulletins.

• Bachelor of Engineering (Mechatronics) (2017)

• Technological University, Thanlyin