THULASI AHILAN THANGARAJAN

Having 20 + years of experience in the industry, working as Head of Quality, Processes and Automation.

Finalize the Automation Framework and Implemented it. 
Created Automation Suites for Base products and major Projects. 
Played a Major role in CMMi Certification and SCAMPI Audits. 
Delivered major Projects like  Visa Net, Barclays, First Arab Bank, OCBC, and Commonwealth Bank Australia.
Streamlined the Customer Release Processes.

COLLINSON (APAC) Pte. Ltd, Singapore                Jan ’14 - Till date            

A global leader in payment-integrated value-added service space. Products have a track record of industry awards and are a testament to their dedication to the customers, enabling them to gain the most benefits not only out of the solution and service but also out of their own customers. Innovate the business processes that lie at the core of payment cards and customer engagement programs, ensuring that Collinson customers have the competitive edge they need in an increasingly challenging environment.

Roles and Responsibilities:

1. Working as Head of Quality, Processes, and Automation
2. Worked closely with teams across different regions like Europe, the Middle East, LATAM, ASPAC, and India.
3. Ensured the team is following the defined delivery process and led them from the front.
4. Led the test strategy and test planning activities
5. Planned and strategized the customer releases
6. Initiated and automated regression and functional features on products and projects.
7. Drove project team to deliver customer projects on time with good quality.
8. Owned company process assets library and led the SEPG team.
9. Reviewed and refined the current product and project delivery processes to ensure that they align with current trends.
10. Gather feedback and suggestions to improve current practices and train in the new process.
11. Introduced new processes, policies, and templates to support smooth deliveries and roll-out.
12. Planned and conducted audits and cascaded the findings to concerned stakeholders and management.
13. Monitored and reviewed project closer reports, retrospective and project lesson learned reports, and kept them for future reference.

Welcome Real-Time (ASPAC) Pte. Ltd, Singapore                           June ‘06 – Dec’13

Roles and Responsibilities:

1. Worked as Validation and QA team Lead.
2. Prepared Process Audit Plan and conducting periodical Process Audits on all project stake holders and send out the audit reports across the team.
3. Verified the software package before releasing to the customer, by deploying it in similar environment.
4. Verified and updated Release Notes and send out verification reports.
5. Participated in CMMi certification appraisal process also part of SEPG member
6. Verified loyalty application in Payment integrated POS application.
7. Used EMV chip cards, Smart cards, and Magnetic stripe cards to perform transactions and rewards accumulation.
8. Stationed in vendor place, managed the team to expedite the project activities on the outsourcing tasks.
9. Mentored -outsource Testing team in product, Company process and policy in terms of validation activities.
10. Prepared Project Test Plan, Test Strategy, Test case. execution, Test Progress report and Test closure report
11. Performed Webservice testing on SOAP and REST Json 
12. Reviewed SRS and RTC and document comments communicate to the concerned stakeholder.
13. Created and Modifying the VB scripts to generate interface files for volume testing. 
14. Conducted Volume and Performance exercise for product and projects and publish the results.
15. Updated RTM and support UAT 
16. Prioritized the bugs to be verified after fixing and distribute in the team for re-testing
17. Created User Guides for some projects.

Express Systems, Singapore                                                                 April ’05 – June’06

Express developing, maintaining, and upgrading various small software components and products to manage the industries day to day activities. OHSMS , Case IT are the products and to various manufacturing industries.

Roles and Responsibilities:

1. Worked as Analyst Programmer, Test Analyst
2. Analyzed and Reviewed System Requirement Specification.
3. Prepared Test Plans, Test Cases and Test Reports.
4. Involved in Test Case reviewing. Prepared Test Data, test case execution, Prepared Test report and Summary reports
5. Executed Functional (Black-Box), system and Regression test cases.
6. Prioritized bug fix verification while moving the application to UAT.
7. Actively participated in User Acceptance Testing. 
8. Reported the overall testing progress periodically to the Project Management. 

Cynergy Technology Solutions Pvt. Ltd., Chennai, India.                                    Feb ‘01 – Mar ‘05

Cynergy Technology solutions is a joint venture of CompTech Solutions were doing Software Services for various activities.

Roles and Responsibilities:

1. Worked as a Senior Software Engineer and interacted with Off-shore team
2. Led a team of 4-member test team
3. Prepared Test Plans, Test Cases and Test Reports.
4. Involved in designs and recommending the best solutions 
5. Interacted with the development team and client to fix defects.
6. Prepared smoke test cases suit for new releases.
7. Worked in Business Objects Reporting tool, producing various reports as per the requests of business users.
8. Created different types of reports like Master/Detail, Cross Tab and Chart type. 
9. Created reports with features like drill-down, multi tab, Ranking, alters and Sorts.

• Master of Computer Applications (MCA) in Bharathidasan University, India. 
• Bachelor of Science (B.Sc) in St. Joseph College, Bharathidasan University, India.