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Education / Training
Marine Parade
Veronica Yuen

Veronica Yuen

Experienced Associate (Education Consulting)
Marine Parade


About Veronica Yuen:

  • Work with subject matter experts to develop, update and customise training materials for clients.
  • Collaborate with subject matter experts and clients to prepare proposals, training materials and contracts.
  • Conduct market research to benchmark existing practices and products and propose business and pricing strategies.
  • Provide logistics support by setting up for training, sourcing for vendors and venues, and developing electronic filing system and inventory list.
  • Create and automate excel sheets to consolidate, visualise and track financial and training data.
  • Liaise with vendors and trainers for pre-workshop preparation and during training.
  • Facilitate virtual learning sessions on Zoom and Microsoft Teams.
  • Work with upper management and marketing team to enhance website and update content.
  • Pinpoint gaps in existing processes to set up and document new processes for productivity and cost improvements.
  • Identify and connect with suitable business partners to set up meetings for exploring potential partnerships.
  • Coordinate with local and overseas teams to upload and manage users on CSOD LMS.
  • Key data in Salesforce for reporting and risk management by communicating with stakeholders and fact finding.
  • Contact personnel from TPGateway for funding and accreditation inquiries.
  • Scout for joint business relationship candidates and worked with HR to upload recruitment post.
  • Volunteer as sports club committee member and organised team bonding activities.
  • Complete CSOD LMS administrator trainings for core, troubleshooting and learn functions.


-1-2 years learning and development experience

-4 years part-time and volunteer teaching/tutoring experience

-1 year part-time research assistant experience

-1 year editorial/marketing experience


Advanced Certificate in Learning and Performance (ACLP) 2.0 

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