Wen Hui Teo

Detail-oriented and self-motivated individual with over 8 years of experience working in outdoor adventure education / public sector. Experienced in inter-agency collaborations across private and public sectors. Adaptable and resourceful, actively seeks to improve quality and efficiency through enhancing work processes.

Investor Mentee (Under Mentorship)                                                                                2021 – Present

The Next Level

• Studied various fundamental analyses on publicly listed companies of different profiles.
• Utilised suitable price evaluation models to determine intrinsic value of selected companies.
• Attended periodic seminars and meetings with mentors to review investment portfolio performance.

Outward Bound Singapore                                                                                          8 Years 10 months

• Team Manager                                                                                         May – Dec 2020 [7 months]

Training Unit

• Managed a team of 5 instructors in their area of responsibility for core tasks and secondary projects.
• Supervised staff performance and executed key administrative functions for staff management.
• Identified growth opportunities, coordinated inter-unit attachments and courses for staff development.
• Conducted competency refresher trainings and assessments for staff returning to fieldwork.

• Deputy Dormitory Manager                                                                     May – Sep 2020 [4 months]

MOE Dormitory Task Force – COVID-19

• Supervised a shift of 10 staff for day-to-day operations of migrant worker dormitory for 400 workers.
• Coordinated with fellow Dy Dorm Managers in proper handing/taking over of operations across 3 shifts.
• Reviewed and developed SOPs to ensure compliance to government policies on COVID-19 management.
• Initiated the enhancement of workers’ check in/out system, effectively reducing the check in/out duration by over 50% and eliminating the chance of human error.

• Operations Manager                                                             Apr 2017 – May 2020 [3 years 1 month]

Operational Safety Management / Training Operations & Policy

• Established new outdoor and urban campsites for operations, including one of the largest OBS mainland campuses with a capacity of over 140 participants.
• Collaborated with internal and external stakeholders across private and public sectors for campsites and activities development.
• Performed risk assessment and developed SOPs for best practices in outdoor adventure activities and campsite management.
• Enhanced and managed work processes, policies, and key administrative functions to ensure quality and efficiency within organisation and government standards.
• Managed daily operations of Operations Centre, supervised operations operator and monitored dynamic situations of simultaneous outdoor adventure programmes.
• Co-developed and conducted organisation-wide trainings to uphold operational competency for over 100 instructional staff, as well as induction trainings and assessments for new staff.

• Outdoor Educator/Instructor                                               Feb 2012 – Apr 2017 [5 years 2 months]

Training Unit

• Delivered over 500 days (accumulation of 3 to 21 days) of leadership and character development outdoor adventure programmes locally and overseas, to various participants’ profiles ranging from:
  • youth-at-risk and special needs,
  • tertiary students and medical school residents,
  • to uniformed personnel and working professionals.
• Conducted induction trainings for new staff and engagement programmes for external stakeholders.
• Managed volunteers for annual engagement events.
• Awarded Public Service “PS21 Star Service Award” in 2017 for service excellence.

Beach Lifeguard (Part-time)                                                         Dec 2009 – Sep 2011 [1 year 9 months]

Beach Patrol, Sentosa Leisure Management

• Patrolled and maintained safety lookouts via buggy cars and watch towers for beach users.

Aquarium Diver (Part-time)                                                                          May – July 2011 [3 months]

Underwater World Singapore

• Maintained cleanliness of exhibits, prepared daily feeds, and conducted routine feeding.
• Performed shark and other aquatic animals feeding shows.
• Assisted in the induction training of new divers for feeding show.

Lagoon Diver (Part-time)                                                                      Dec 2010 – Mar 2011 [3 months]

Celestial Resort, Pulau Ubin

• Performed general and underwater maintenance of resort’s lagoon.
• Guided and maintained safety lookouts of guests for snorkelling and kayaking.

Bachelor of Science (Major in Chemistry)                                                                  Jul 2008 – Jun 2011

National University of Singapore (NUS)

• Societies: Chairman of NUS Karate Club, Member of NUS Dive Club and Lifesaving Club

Diploma in Chemical Engineering                                                                             Jul 2003 – Jun 2006

Temasek Polytechnic (TP)

Societies: Vice-President of TP National Youth Achievement Award Challenge Club, Senior Cadet Lieutenant of National Cadet Corps, Member of TP Lifesaving Team and Singapore Youth Flying Club