Wil Ng

Having knowledge and experience from different industries in the client management line for 7 years collectively, I analyse clients’ issues, and proceed to provide them with solutions and suggest productsthat adhere to their needs. I believe in ensuringthat clients have an honest, smooth and enjoyable journey with me. I am also an individual who is direct, a team player, independent and works hard and efficiently to ensureI deliver to the fullest potential

2022 PPLINGO PTE LTD

Contact and engage parents to promote educational products through various forms of communications methods
Coordinate and allocate suitable classes and teachers for each students according to their needs and time difference
Ensure all relevant sales reports are updated

Meeting relevant targets
Develop new opportunities and retain existing clientele
Sourcing for own leads to boost sales revenue
Participate in global meetings and fine tuning overseas leads
Coming up with new marketing ideas to generate sales revenue
Educating parents on relevant curriculum

2019- GAIGAI PTE LTD

2021

Meet prospective clients to conduct personal profiling sessions, understand their needs to provide suggestions on tailored dating and coaching plans for each individual.
Liaise with Offline Operations to ensure prompt and accurate delivery of datingservices to clients.
Identify, source and cold call prospective clients and build positive relationships that will generate future sales or referrals.
Act as a bridge between prospective clients and internal stakeholders by identifying opportunities and sharing feedback, to ensure relevance of dating services to modern singles.
Establish and provide regular updates & reporting in order to ensure targets are met Participate and contribute to monthly marketing ideas and design work to increase sales revenue.
Create relevant and suitable pricing for products with marketing strategies for targeted consumers.
Propose upgrades and new productsor services to draw more revenue for the companybased on client research.
Work closely with different departments to create new products for upselling.
Maintain knowledge of all product and service offerings of the company.

2017- BELLEZZA AESTHETICS

2019

Provide professional consultation and customise beauty treatment accordingto customer's requirement.
Ensure that daily, weekly and monthly sales target are met.

Carry out daily P&L for management.

2016- GREAT EASTERN

2017

Submit forms.
Prepare presentation slides for the team. Recording minutes.
Ensure that client's premiums are paid on time. First point of contact for clients ensuring that claimsare submitted on a timely manner and clients experience professional service to increase the rate of retention.

N level
WPLN (All level 6 and above) Diploma in Business Practice