About Sehajpreet Kaur Wadhwa:
I have 3 years of experience on Salesforce.com CRM that includes Administration, Configuration, Implementation, Development and Support Activities. I have worked on Data Migration and Application integration with Salesforce. I have rich experience in designing custom objects, custom fields, custom reports and folders , record types, page layouts.
Experience
Infosys Limited as Senior Systems Associate
(Oct 2019-Oct 2022)
- Gathering and documenting Business and Functional Requirements (BRD, FRD), User Requirements, Use Cases and System Requirement Specs (SRS).
- Worked with Standard/Custom objects, Custom fields, Custom record types, Page layouts and various other components as per the application requirement.
- Created users, roles, public groups and sharing rules and record level permissions to manage sharing access among different users.
- Managing and implementing customization request including modification of Apex classes, Apex triggers, lightning components, validation rules, custom links, custom labels, reports, and dashboards to support sales process.
- Modified page layouts to organize fields, custom links, related list and other components.
- Involved in UAT with business team and resolving the defects/bugs found during testing.
- Experience in using Service Now ITSM tool and resolving the issues raised and reported within SLA.
- Extensive experience in querying salesforce.com database using SOQL & SOSL queries.
- Created profiles and implemented Objects and field level security to hide critical information for various users.
- Created workflow rules and defined related tasks, email alerts, and field updates.
- Created Batch classes and schedulable classes for functional needs in the application.
- Uploaded bulk records using Data loader to cleanse and do recovery and performed multiple recovery tasks to maintain data integrity.
- Have knowledge of deployment process and deployed multiple changes to production as per the client requirement, or to do bug fixes and enhancements.
Education
I have done Bachelor in computer application (BCA) from July 2016 till Jun 2019
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