Yasmina Banu Mohamed Hanifa

Hardworking and an enthusiastic worker with vast experience in Operation Management. Well-versed in providing excellent service with talents in executing effective operating rhythms and management systems structures. Analytical and organized with the ability to work with diverse group of people. Ability to work in a fast paced and dynamic environment. Self motivated, confident, hardworking and committed to seeing results in the roles undertaken.

Head of Home
- Manage day-to-day operations of the home
Supervision and management of staff taking charge of residents
- Oversee the development of staff by recommending relevant training/courses accordingly
- Planning and implementation of programmes for residents' development
- Deal with all matters pertaining to residents and the home
- Work closely with the management committee and various stakeholders for all home mattersHead of Home - Manage day-to-day operations of the home Supervision and management of staff taking charge of residents - Oversee the development of staff by recommending relevant training/courses accordingly - Planning and implementation of programmes for residents' development - Deal with all matters pertaining to residents and the home - Work closely with the management committee and various stakeholders for all home matters

Skills: Operations Management · Customer Service · Performance Management · Leadership · Team Management · Management · Team Building · Team Leadership · Coaching · People Management

Masters in Business Management