About yuxiang chen:
WIth 10 years of contact center & 7 years + of supervisory/leadership experiences, i have assisted in building up various contact center and successful setting up several contact center from scratch.
Experience
Most of my experiences are from customer service/contact center management. With 10 years of experiences, i have came across various customers and help in their inquiry. As a leader, i have also helped to resolve various complaint and issues from customers, leaving them with a smile after each interaction.
Education
I have a degree is business management which help me to understand some of the management technique which helped me in my career.
In addition, i am six sigma implementation certified (by WDA) which i used to find root cause of issue using six sigma technique like 5 whys & DIMAC etc. I am also currently studying PMP (project management professional) courses which enhance my project management skills
Professionals in the same Customer Service / Support sector as yuxiang chen
Professionals from different sectors near Singapore
Jobs near Singapore
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Full Time Student Care Trainer
2 days ago
Direct apply
Brain Booster Hougang, Singapore Full timeWhatsApp Contact: · Working Hours: Mon-Fri, 930am to 630pm / 1030am to 730pm · **Salary**: $1400 - $2200 · Requirement: · "O" level equivalent or above · Jobscope: · Classroom Management · Administrative Tasks · General Housekeeping and Maintenance · Ad-hoc Duties · Please send ...
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Manager, Finance
1 day ago
Direct apply
Thermo Fisher Scientific Tuas, Singapore**Work Schedule** · Standard (Mon-Fri) · **Environmental Conditions** · Office · **Location: Singapore** · **Job Title: FP&A Manager APAC & EM** · **Reports to: Finance Director, APAC & EM** · **Department: Finance** · Location: 1 Science Park Road Science Park 2, Capricorn, Sing ...
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Associate Director, Culture
1 week ago
Job Responsibilities · Be the heart of the culture team – motivate, focus, collaborate with clarity and energy · Act as a unifying presence across the entire organization, closely collaborating with the brand, comms & content teams, to transform well-defined plans into impactful, ...
