- Interpret phone conversations between customers and customer service representatives in real-time.
- Translate a variety of subjects ranging from simple to complex, non-technical to technical topics across industries such as healthcare, government, finance, utilities, and more.
- Assist customers in their native language and provide information, assistance, and support as needed.
- Ensure accurate and effective communication between customers and call center representatives.
- Assist non-English-speaking customers in understanding and resolving their inquiries or issues.
- Maintain professionalism and confidentiality while handling sensitive information.
- Adhere to company policies, procedures, and standards at all times.
- Proficiency in both Mandarin and English languages, with strong verbal in communication skills.
- Ability to work night shifts and adapt to changing schedules as required.
- Excellent listening and comprehension skills to accurately interpret conversations
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Full Time Night Shift Mandarin Call Translator - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesThe Call Translator will be responsible for providing real-time interpretation services during phone calls between individuals who speak different languages. This role requires fluency in English and Mandarin languages and the ability to accurately convey information between parties. The Call Translator must have strong communication skills and be able to work efficiently under pressure..
Operation Hour: Monday to Sunday, 5 days work per week from 9pm - 9am, 8 hours per shift base on roster schedule.
Contract duration: 1 year contract (renewable)
Work from Home
Salary $18 per hour, about $3,100 per month
Responsibilities:
Requirements:
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R Ng Yi Ling)
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