Patient Service Associate - Singapore - HEY ROCKET PTE. LTD.

HEY ROCKET PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics.

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities-

Counter Registration
Perform registration and screening of patients
Perform accurate billing and timely collection of payments
Comply to clinic facilities readiness
Consultation Room
Assist clinicians and/or therapists during clinic consultation.
Provide proper care and coordination and coordinate first/followup appointments for patients. Manage wait time and keep patient updated in a timely manner.

Job Requirements-

Minimum "N" Level.
Healthcare or service or related industry preferred but not required.
Proficient in computer skills.
Team player with good communication and interpersonal skills. Able to multitask and work in a fast paced environment.

Working hours per below:

42 hrs per week, 5.25 days.

Mon to Thurs: 8.30am to 6pm

Fri: 8.30am to 5.30pm

Hey Rocket Pte. Ltd. (EA 21C0816)

Tan Zi Jian (R
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