- Attractive remuneration
- Collaborative environment with supportive colleagues and managers
- Professional development
- Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
- Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
- 1 weekday off; 1 rest day
- +/- 2-hour meeting per week
- Explain our courses, education philosophy and pedagogy to potential customers
- Promote TWC programmes to potential and existing customers
- Build relationships with our customers
- Handle phone and email queries effectively and promptly
- Perform and manage sales transaction effectively and promptly
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents
- Have minimum GCE 'O' levels qualifications
- Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
- Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
- Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
- Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
- Able to display effective and efficient customer service abilities
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to TWC ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centers due to work exigencies
- Looking for candidates available to work:
- Monday: Afternoon, Evening
- Tuesday: Afternoon, Evening
- Wednesday: Afternoon, Evening
- Friday: Afternoon, Evening
- Saturday: Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,000 - $3,000 per month
-
Customer Service Officer
1 week ago
The Write Connection Pte Ltd Bukit Timah, Singapore Full timeJob HighlightsAttractive remuneration · Collaborative environment with supportive colleagues and managers · Professional development · Job DescriptionCustomer Service Officers (Full-time, Punggol Plaza) · The Write Connection is a premier learning centre in Singapore. Our Custome ...
-
Customer Service Officer
1 week ago
The Write Connection Pte Ltd Bukit Timah, Singapore Full timeJob HighlightsAttractive remuneration · Collaborative environment with supportive colleagues and managers · Professional development · Job DescriptionCustomer Service Officers (Full-time, Tampines) · The Write Connection is a premier learning centre in Singapore. Our Customer Ser ...
-
Office Manager-sgp
1 week ago
Monster Energy Bukit Timah, SingaporeJob Details · Description · Perform a variety of complex and responsible supervisory duties requiring a thorough knowledge of departmental and organizational procedures for SG office. Provide extensive administrative support services to Singapore office running and also admin sup ...
-
Office Manager-sgp
22 hours ago
Monster Energy Bukit Timah, SingaporeJob Details · Description · Monster Energy is more than an energy drink, it is a lifestyle We support the scene, our bands, our athletes, and our fans. We back athletes so they can make careers out of their passions. We strive to create immersive and authentic experiences that in ...
-
Hwa Chong Institution Bukit Timah, Singapore**If you thrive on working in a dynamic and innovative environment, please submit your detailed CV, supporting documents and expecte**d remuneration to** · **The Recruitment Officer** · **Hwa Chong Institution** · **661 Bukit Timah Road S 269734** · **Environmental Control Coordi ...
-
Property Executive
5 days ago
CONNECTe INTERNATIONAL Pte Ltd Bukit Timah, Singapore**Our client is one of the leading key players in property development & construction company with a broad portfolio of residential, commercial, industrial, retail and mixed-use developments. They are currently seeking for Property (Admin and Marketing) Executive to assist their ...
-
Estate Management Officer
22 hours ago
Hwa Chong Institution Bukit Timah, SingaporeEducation is at the heart of the Hwa Chong experience. The Institution is seeking high achieving individuals who are excited about education to join our team. We are looking for individuals with passion, purpose and drive. If you thrive on working in an innovative and dynamic env ...
-
safety and Security Officer
22 hours ago
Hwa Chong Institution Bukit Timah, SingaporeEducation is at the heart of the Hwa Chong experience. The Institution is seeking high achieving individuals who are excited about education to join our team. We are looking for individuals with passion, purpose and drive. If you thrive on working in an innovative and dynamic env ...
-
Environmental Control Coordinator Estate Management
22 hours ago
Hwa Chong Institution Bukit Timah, SingaporeEducation is at the heart of the Hwa Chong experience. The Institution is seeking high achieving individuals who are excited about education to join our team. We are looking for individuals with passion, purpose and drive. If you thrive on working in an innovative and dynamic env ...
-
School Admissions Officer Receptionist
1 week ago
Leeds International School Bukit Timah, Singapore**Responsibilities**: · - Gather data on all enquirers and input it into the admissions database · - Maintain contact with enquirers inviting them to relevant school events · - Arrange a meeting with the Admissions Manager or Director of Business Development for prospective paren ...
-
HR Team Lead
1 week ago
TALENTSIS PTE. LTD. Bukit Timah, SingaporeOversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment and internship management. · - Ensure the smooth running of operations in accordance to prescribed policy, standing operating procedures and customers' expectations. · - Verify and ...
-
Centre Officer
1 hour ago
BlueTree Education Learning Centre Bukit Timah, SingaporeThis is a full-time on-site role located in Singapore. As a Centre Officer at BlueTree Education, you play a vital role in the daily operations of our education centre. Your responsibilities encompass various aspects from managing student affairs and facilities to driving sales, ...
-
Receptionist/administrator - King Albert Park
23 hours ago
Dynamic Safety Pte Ltd Bukit Timah, SingaporeReceptionist duties (80% of the time) · - Assist to man General Office Counter, answering phone calls and handling walk-ins to General Office during assigned hours. · - Assist students who are unwell in the sick bay. · - Update of activities and attendance of staff. · Administrat ...
-
procurement Officer
22 hours ago
Hwa Chong Institution Bukit Timah, SingaporeEducation is at the heart of the Hwa Chong experience. The Institution is seeking high achieving individuals who are excited about education to join our team. We are looking for individuals with passion, purpose and drive. If you thrive on working in an innovative and dynamic env ...
-
boarding Executive
22 hours ago
Hwa Chong Institution Bukit Timah, SingaporeEducation is at the heart of the Hwa Chong experience. The Institution is seeking high achieving individuals who are excited about education to join our team. We are looking for individuals with passion, purpose and drive. If you thrive on working in an innovative and dynamic env ...
-
Cleaner (Dishwasher)
1 week ago
SINGO SERVICES PTE LTD Bukit Timah, SingaporeOur cleaning service is hiring **Dishwashing crew** that can work full time / part time. The workplace will be in food court area. **Experience and non-experience are all welcomed. **Contact us for **walk-in interview **at our office. Details as below: · **Location : Jurong East ...
-
Assistant Property Manager
3 days ago
Tuan Sing Holdings Limited Bukit Timah, Singapore1. Engineering · - Provide coaching to the Executives/Technicians on engineering matters · - Stabilize and develop good practice, working habits and technical know-hows in PM team · - Review the SOPP annually and revise the procedure to improve the efficiency when needed · - Work ...
-
Facilities Technician
1 week ago
HR Affiliates Bukit Timah, SingaporeOur client is looking for Multi-Skilled Technician to maintain their school campus. · **General Responsibilities** · - Monitoring of installation and activities on site to ensure schedules and standards are adhered to · - Provide and maintain high standards in maintenance works a ...
-
Singapore University of Social Sciences Bukit Timah, SingaporeSingapore University of Social Sciences (SUSS) is a university with a rich heritage in inspiring lifelong education, and transforming society through social sciences. As one of Singapore's six autonomous universities, we champion inclusivity, bringing education to all regardless ...
-
Multi-skilled Technican
1 week ago
HR Affiliates Bukit Timah, SingaporeOur client is looking for Multi-Skilled Technician to maintain their school campus. · **General Responsibilities** · - Monitoring of installation and activities on site to ensure schedules and standards are adhered to · - Provide and maintain high standards in maintenance works a ...
Customer Service Officer - Bukit Timah, Singapore - The Write Connection Pte Ltd
Description
Job HighlightsCustomer Service Officers (Full-time, Woodlands)
The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.
Work Hours
Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:
Work Location
Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.
JOB RESPONSIBILITIES
Sales and Customer Service
Administrative Duties
Job Requirements
Summary of role requirements: