Salesforce Architect - Singapore - ZENTACT SYSTEMS PTE. LTD.

ZENTACT SYSTEMS PTE. LTD. Singapore

1 week ago

Description

Roles & Responsibilities

Position: Salesforce Architect

Location: Singapore

Duration: 12 Months ( renewable)

Responsibilities:

• Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy.

• Leads technical requirements gathering or design workshops to derive the envisioned solution along with detailed architecture design and technical specifications.

• Provides Salesforce architecture design expertise in integrating the Salesforce solution to client's ecosystems.

• Provide Solution Blueprinting, mapping Salesforce features to Business requirements. In line with the 80:20 rule.

• Provide technical governance and risk management during presales and delivery

• Develop creative solutions that solve our client's business and technical problems.

• Leads and facilitates project delivery to define business, functional, and technical requirements.

• Capable of defining business processes using CRM & SFDC best practices

• Provide coaching and establishing standards to development team during the implementation phase.

• Preparation of Demonstration, orchestrating Proof of Concepts and benefit realization

• Manages direct reports and mentors junior team members

• Engagement with clients' stakeholders to understand their needs, provide meaningful solutions and build strong relationships to be the trusted partner.

• Perform solution effort sizing and define delivery plan.

• Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability.

• Engage in practice development initiatives and runs knowledge sharing forum.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum of 10 years of hands-on experience with Salesforce development and architecture.

• Extensive experience with Salesforce OMNI Studio, including configuration, customization, and integration.

• Familiarity with the public sector solution and industry.

• Work closely with the client to understand their requirements and preferences regarding the UI built using Flexcards and Omniscripts.

• well-versed in OmniStudio to guide decisions related to the user interface (UI) transition.

• OmniStudio certifications is a plus.

• Proven expertise in designing and implementing scalable and high-performance solutions on the Salesforce platform.

• Strong knowledge of Salesforce configuration, customization, and integration.

• Excellent problem-solving and troubleshooting skills.

• Salesforce certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are highly desirable.

• Effective communication skills with the ability to convey complex technical concepts to non-technical stakeholders.

Tell employers what skills you have

CRM
Certified Developer
Customer Interaction
Salesforce
Architect
Public Sector
Presales
Architects
Agile
Information Technology
Technical Requirements Gathering
Strategy
User Interface
Architecture Design
Advocate
implemented Salesforce
System Architecture
Project Delivery
Mapping
Business Requirements

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