- Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
- Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
- Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
- Interface with Service Managers on all Ops matters.
- Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance.
- Rooster rotation and interface with Service Managers on escalation
- Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
- Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
- Implement proactive measures to identify and address potential issues before they escalate into significant problems.
- Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
- Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
- Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
- Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
- Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
- Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
- Laise with Sales Specialist on deals, and downstream vendors like Cisco, Checkpoint etc.
- Involves in Tender financial assessment and Technical compliance with the Presales
- Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.
- Bachelor's degree in Computer Science, Information Technology, or related field
- Proven experience (min 10 years) in IT operations management. Experience focus on corrective and preventive maintenance is a plus.
- Strong leadership skills with the ability to effectively manage and inspire a diverse team of IT professionals.
- In-depth knowledge of IT infrastructure, including hardware, software, networks, and security principles.
- Experience in incident management, problem resolution, and client relationship management.
- Excellent communication skills, both verbal and written, with the ability to interact confidently with clients and stakeholders at all levels.
- Analytical mindset with a focus on data-driven decision-making and continuous improvement.
- Relevant certifications (e.g., ITIL, PMP) are a plus.
-
Operations Manager
1 week ago
AMAZE CARCARE SERVICES PTE. LTD. SingaporeSUPERVISES AND COORDINATES ACTIVITIES OF WORKERS ENGAGED IN WASHING AND POLISHING AUTOMOBILES AND PERFORMING RELATED SERVICES IN AUTOMATIC CAR WASH: INVENTORIES SUPPLIES, SUCH AS DETERGENTS, BRUSHES, AND TIRE-BLACKING COMPOUND. · - QUOTES PRICES TO CUSTOMERS DESIRING SUCH SERVICE ...
-
Operation Manager
1 day ago
QUALITY MOBILE DISTRIBUTION PTE. LTD. Singapore招聘:Operation Manager · 公司简介: · 我们是一家专注于手机和相关配件批发的公司,致力于为客户提供高品质的产品和卓越的服务。现在我们正在寻找一位订单处理员加入我们的团队,为我们的客户提供更好的服务。 · 职位描述: · 1.负责订单处理,包括订单的处理、发货安排等; · 2.整理客户数据、订单数据相关报告,并协助处理售后服务; · 3.协助处理其他行政相关工作。 · 职位要求: · 1.大专及以上学历,有相关行业工作经验者优先考虑; · 2.具备良好的沟通能力和团队协作精神; · 3.熟练掌握Office办公软件,尤其是Excel表 ...
-
Assistant Operation Manager
2 days ago
HONG TAT INTERNATIONAL CONSTRUCTION PTE. LTD. SingaporeASSISTANT OPERATION MANAGER · CONSTRUCTION COMPANY LOOKING FOR ASSISTANT OPERATION MANAGER · ASSIST COMPANY IN ALL DAILY OPERATIONS WORK. · MANAGE DAILY DEPLOYMENT OF WORKERS. · MANAGE DAILY DEPLOYMENT OF DRIVERS TO WORK SITES. · LAISIE WITH WORKSITES TO MANAGE WORKERS DEPLOYMENT ...
-
Operations Manager
3 days ago
UCLEAR POOL WATER SERVICES SingaporeBiz planing, work study, sales management, wages management and project management. · Biz planing, work study, sales management, wages management and project management. · Biz planing, work study, sales management, wages management and project management. · Biz planing, work stud ...
-
Operations Manager
2 days ago
OCS GROUP (S) FACILITY SERVICES PTE. LTD. SingaporeThe Cleaning Operations Manager is responsible for managing the cleaning operations of the organisation. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and ...
-
Operations Manager
1 day ago
PRECIX PRIVATE LIMITED Singapore**Role Overview: · PreciX Pte Ltd is seeking a dedicated and experienced Operations Manager to oversee and optimize our operational processes. The Operations Manager will play a crucial role in ensuring efficient and effective daily operations, driving continuous improvement init ...
-
Operations Manager
2 days ago
SUNMARK HUMAN RESOURCE PTE. LTD. SingaporeThe Business Operations executive is involved in the day-to-day operations of the ship and maintains safety standards and procedures. He is involved in the analysis and monitoring of operational data to ensure potential problems are averted. He also oversees the implementation of ...
-
Operation Manager
3 days ago
NWT(NEW WORLD TECH) PTE. LTD. SingaporeJob description · 1. Revise and implement the company's strategic planning and systems and business processes related to daily operations. · 2. Planning, promoting, organizing and coordinating the company's major operating plans, tracking market development and adjusting strategi ...
-
Operations Manager
1 week ago
LEO TALENT ACQUISITION PTE. LTD. SingaporePosition: Operations Manager · **Job Description**: · As an Operations Manager in a Food and Beverage (F&B) establishment, you will oversee the daily operations of the business, ensuring efficiency and customer satisfaction. Your role will involve managing staff, controlling cost ...
-
Operations Manager
1 week ago
KUMPULAN DEVELOPMENT (S) PTE LTD SingaporeThis position reports to the Director and interfaces with Organisation managers and HR staff. Kumpulan Development (S) Pte Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and o ...
-
Operation Manager
4 days ago
BETHESDA MEDICAL PTE. LTD. Singapore**Operation Manager · **Responsibilities**: · - Assist in daily overall operation of Margie. · - Maintain Profit and Loss of Margie · - Point of contact as facility manager; for liaising with Margaret Drive's Facility Management on any updates and coordination of operation. · - C ...
-
Operations Manager
1 week ago
AL-AMEENA EATING HOUSE PTE. LTD. SingaporeOperations Manager · **Responsibilities**: · - The operations manager is responsible for preparing the annual budget of the organization so that it can be assessed at the end of the financial year if the expenses exceeded the budget or not · - The responsibility of an operations ...
-
Operation Manager
3 days ago
RI LUXURY PTE. LTD. SingaporeThe Operations Manager is responsible for managing and reviewing warehouse operational policies, standards and procedures including the implementation of warehousing solutions, in accordance to warehousing business and customers' needs. · He/she is also responsible for managing w ...
-
Operations Manager
1 week ago
GENERAL STORAGE COMPANY PTE. LTD. SingaporeLock+Store, is a one-stop self-storage hub offering flexible short-and long-term storage facilities and office space for households, wine collectors and distributors, start-ups, SMEs and large corporations. We have a vast range of storage units with sizes ranging from 10sf to 200 ...
-
Operations Manager
1 week ago
AXA France SingaporeThe company is an investment management firm that has been in operation for over 15 years in Singapore. The Firm is looking for a Operations Manager to join its team. · **Job Duties of Operations Manager** · - End to end trade support, including pre-trade and post trade. · - Enga ...
-
Operations Manager
1 week ago
ASPAC AIRCARGO SERVICES PTE LTD Singapore**Role Description** · The Operations Manager will be responsible for overseeing the day-to-day operations of the company. This includes managing the freight forwarding process, coordinating with airlines and Ground Handling Agents, ensuring compliance with customs regulations, a ...
-
Operations Manager
5 days ago
JJ EXPRESS SERVICES Singapore**JOB SCOPE**: · - Managing drivers. · - Supervise daily delivery operations. · - Performing a daily inspection of the warehouse grounds. · - Responsible in preparing operations and management reports. · - To ensure all law and regulatory requirements are followed closely. · - Ha ...
-
Operations Manager
4 days ago
LS 2 MANAGEMENT PTE. LTD. SingaporeManage cleaning operations and liaise with clients to ensure quality service delivery · - Ensure teams adhere to safety measures during cleaning operations · - Facilitate budget planning for cleaning operations · - Evaluate relevant data to propose recommendations for cleaning pr ...
-
Operation Manager
1 day ago
LUKIS PTE. LTD. SingaporeA cleaning operations manager is responsible for managing operations and existing client relationship · - Oversee management of resources on project sites, directing and monitor business operations · - Perform site visits whenever necessary and builds relationship with client · - ...
-
Operations Manager
5 days ago
T3 HEALTH PTE. LTD. SingaporeNOVI Health is a medical and digital health provider which aims to help people prevent, manage and reverse chronic lifestyle diseases such as diabetes and high cholesterol. Our holistic approach combines lifestyle interventions with medical management, supported by data and techn ...
IT Operations Manager - Singapore - NCS PTE. LTD.
Description
Roles & ResponsibilitiesWe are seeking a skilled IT Operations Manager to oversee matters pertaining to Corrective and Preventive Maintenance. The ideal candidate will possess strong leadership abilities, technical expertise, and excellent communication skills to effectively manage a team of IT professionals, ensure the timely resolution of issues, and maintain high client satisfaction.
Responsibilities:
Requirements:
Excellent Communication Skills
Information Security
Preventive Maintenance
Operational Excellence
Presales
Relationship Management
Operations Management
Reliability
IT Operations
Mentorship
Corrective Maintenance
Process Optimization
ITIL
Network Security
Checkpoint
Incident Management
Firewalls