Jobs

    parent liaison officers - Singapore - DNC (EDUCATION) PTE. LTD.

    DNC (EDUCATION) PTE. LTD.
    DNC (EDUCATION) PTE. LTD. Singapore

    6 days ago

    Default job background
    Description
    Roles & Responsibilities

    We are a Premium Student Care and Preschool Brand in Singapore. Our dynamic centres located at the Flow @East Coast, Link @896, Aranda Country Club, Sentosa and Kinex are looking for aspiring, mature and passionate Parent Liaison Officers The successful incumbent can look forward to being part of the highly committed & fun-loving teaching team in their journey to uphold the high-quality early learning environment for our young learners.

    Parent Liaison Officers [-]
    Interested in educational leadership? We are looking for energetic and confident self-starters with good leadership qualities, organisational and communication skills to manage our branches

    Job Description

    Our global rapid growth and expansion offer you a world of opportunities. It's time to bring your career to greater heights. Parent Liaison Officer is responsible to continue lifting our brand through service excellence across all PreSchool and Student Care businesses. Parents Liaison Officer is responsible to continue lifting our brand through sales growth and service excellence across all PreSchool and Student Care centres.

    Job Responsibilities:

    Serve as the point of contact between us and our prospects or clients and this incumbent is responsible for communicating the benefits/USPs of our products to prospective customers in order to drive sales.

    Accountable to assigned PreSchool and Student Care Centre's Annual Enrolment Target and achievement

    Accountable for the whole process of cold-calling, prospecting, meeting and conducting Centre tours, follow up, closing and after sales services of PreSchool and Student Care Customers.

    Oversee and manage multiple communication channels (i.e email, telephone and/or over the counter) and interactions with customers.

    Constant initiative to conduct competitors research to understand the local preschool and student care industry and key competitors/new competitors.

    Serve as the main escalation point for all matters relating to customers service and satisfaction.

    Able to manage tricky and challenging customers, and the ability to build strong rapport with customers (Parents with young children)

    Job Requirements:

    Minimum Diploma with at least 2 years of relevant experience in Direct / Corporate Sales role (experience in early childhood industry is a plus)

    Highly motivated and target driven with a proven track record in sales

    Excellent selling, negotiation and communication, time management and organizational skills

    Able to work under pressure in a demanding situation, and ability to adapt in fast-paced environment

    Excellent interpersonal and communication skills in both verbal and written

    Great Emotional Quotient (EQ) to be able to handle varying degree of human emotions with ease and confidence

    High level of energy, enthusiasm and passionate about customers' happiness and satisfaction

    Excellent knowledge of MS Office

    Ability to create and deliver sales presentations tailored to the customer's needs

    Relationship management skills and openness to feedback

    Candidates who are keen building a solid teaching career and be a part of the 'kampung spirit' family are welcome to send an updated resume to

    Tell employers what skills you have

    Negotiation
    Relationship Management Skills
    Educational Leadership
    Vulnerability Management
    Online Advertising
    SPS
    Target Driven
    Selling
    Security Strategy
    After Sales Support
    PMP
    Communication Skills
    CISA
    Service Excellence
    Security Awareness

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