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Operations Executive

    Operations Executive - Singapore - DRAGNET SMARTECH SECURITY PTE. LTD.

    DRAGNET SMARTECH SECURITY PTE. LTD.
    DRAGNET SMARTECH SECURITY PTE. LTD. Singapore

    6 days ago

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    Description
    Roles & Responsibilities

    a. Responsible and accountable for the daily supervision of all sites within the assigned cluster.

    b. Conduct announced and unannounced visits to all sites within the assigned cluster based on department KPIs.

    c. Monitor and ensure all Security Officers are carrying out their duties at a high-quality level to fulfil client and organisation expectations. Motivate Security Officers to achieve the agreed service level of contractual requirements.

    d. Be proactive to liaise with site Supervisors to address and resolve perfromance related matters within the assigned cluster.

    e. Liaise with clients regarding Site Operating Procedure. Ensure Security Officers are knowledgeable and well trained to perform all duties in accordance with requirements of the site and organisation's policies.

    f. Deal with internal and external client complaints, incidents, and any irregularities. Submit relevant reports and corrective action plans to the Cluster Overall-In-Charge (OIC) and Head (Operations) for approved action or reference.

    Tell employers what skills you have

    Negotiation
    Security Operations
    Microsoft Office
    Interpersonal Skills
    Critical Thinking
    Investigation
    Service Level
    Time Management
    Team Player
    Customer Service
    Able To Work Independently
    Incident Management


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