Senior Service Engineer - Singapore - KOMAX SINGAPORE PTE LTD
Description
Carry out field service activities (installations, commissioning, maintenance, repair, trouble shooting and technical consultancy etc.) for Schleuniger portfolio in SEA region as planned jointly by Komax SIP and Schleuniger Japan.
- Crosstraining within Komax Singapore sales and service team to exchange the knowledge and experience for both Komax and Schleuniger product portfolio and customer base.
- Handle existing customer & identify new customer in defined market segment.
- Achieve sales target service revenue for new machine, spare parts & service contract set by management in assigned area.
- Monitor customer, competitor activity & gather general market information and feedback to headquarter.
- Prepare quotations, documentations and whenever required, take the lead for direct project related customer communication.
- Create and maintain strong customer relationship with top notch customer service.
- Ensure Code of Conduct compliances
- Speaks English & Japanese language (Advanced level)
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