Executive, Health - Singapore - Income Insurance Limited

Income Insurance Limited

Verified Company

Singapore

1 day ago

Posted by:

Wei Jie

beBee Recruiter

Description

The Life and Health Operations (LHO) department plays a pivotal role in ensuring we provide our customers with affordable and comprehensive life and health products, with efficient processes to allow optimal service to our customers.

You will be part of the Health Policy Servicing team which handles policy servicing transactions of our IncomeShield plans.

You will report to the manager of Policy Servicing team and your key responsibilities include:

Perform health policy servicing transactions such as Change of plan type; Termination; Change payer; Change payment method, within the expected turnaround time
Prepare Letters after performing the above transactions
Conduct check on work done by staff on a regular basis
Require to supervise a team of staff
Ensure that staff process the policy servicing transactions within the expected turnaround time
Conduct training to new staff after familiarizing the processes of these policy servicing transactions
Take on projects (within the department or cross department) to improve processes so as to improve process effectiveness and efficiency Support in companywide initiatives such as reviewing of letters, work instructions, forms, system enhancements

Qualifications

Possess a Degree/Diploma or equivalent
Experience in the life and/or health insurance industry with its relevant insurance qualifications will be advantageous
Familiar with the business environment and industry practices of insurance intermediaries on individual life or health
Able to work under tight timeline and pressure
Creative problem solving skills coupled with an eye for detail
Excellent communication and people skills
Works well in a team
Able to work extra hours when required
Able to multitask and handle various concurrent projects