Technical Specialist - Singapur, Singapore - COURTS SINGAPORE

COURTS SINGAPORE Singapur, Singapore

6 days ago

Description

Job Details

Reporting:

· Perform general administration duties

· Assisting the Merchandisers on S4-related campaigns follow-up, POS, and product code creations

· Weekly S4 Stores' Sales Tracking and analysis

Mobile Repairs:

· Diagnose, troubleshoot and repair mobile devices;

· Quality control and testing of repaired devices to ensure full functionality. Resolve/manage customer inquiries;

· Maintain and use repair tools and equipment.

· Provide estimates and quotes;

· Ability to multi-task between repairs and customer service;

Notebook Repairs:

· OS Setup & Software installations

· RAM upgrades

· Screen replacement

· Keyboard replacement

· Battery replacement

· Assess and fix water damage on motherboard

· Identify issues and provide technical solutions

· Ability to multi-task between repairs and customer service

· Any other ad hoc duties as assigned

Who We Are Looking For

Knowledge & Experience

· Proficient in MS Office & Excel

· Have experience in Handphone repair

· Basic computer hardware knowledge

· Up-to-Date Knowledge with variety of Operating Systems

· "O" Level/ ITE Nitec/ Diploma in related fields

· Minimum 1 year of working experience

· Ability to repair a variety of mobile devices (i.e. Android or Apple)

Personal Attributes

· Must be willing to work on Weekends, Public Holidays and Retail Hours

· Committed and able to work independently

· Customer Service orientated

· Attention to detail and show initiative

· Good interpersonal and communication skills

· Excellent time management skills and the ability to prioritize work

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