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Agent-guest Services-lead
1 week ago
Marriott International, Inc Singapore**Stellenangebotsnummer** · **Tätigkeitskategorie** Rooms & Guest Services Operations · **Standort** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore AUF KARTE ANZEIGEN · **Beschäftigungsart** Full-Time · **Nicht vor Ort?** N · **Umzug?** N · **Stellenar ...
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Service Desk Agent/ Customer Service Agent
3 weeks ago
Rapsys Technologies SingaporeJD: · **Responsibilities**: · - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. · including hardware/software, passwords, and printer problems. · - Be required to perform 24 X 7 shift work in support of operational IT related mission/after · duty h ...
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Agent-at Your Service
1 week ago
Marriott International, Inc Singapore**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo ...
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Agent-at Your Service
3 weeks ago
Marriott International, Inc Singapore**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo ...
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Agent-at Your Service
3 weeks ago
Marriott International, Inc Singapore**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo ...
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Service Desk Agent
3 weeks ago
JOBSTER PRIVATE LTD. SingaporeJob Title: Service Desk Agent (Shift Work) · Job Summary: We are seeking a dedicated and customer-oriented Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing technical support and assistance to our internal users, resolving IT issu ...
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Customer Service Agent
3 weeks ago
APEX CHEMICALS (S) PTE LTD SingaporeWe are looking for a Customer service agent to join our company. · The Customer service agent will report to the Customer Service Manager. · Required experience and skills: · - Customer oriented with high adaptability to different client/ in different situation. · - Able to multi ...
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Service Desk Agent
3 weeks ago
NITYO INFOTECH SERVICES PTE. LTD. SingaporeNityo Infotech is looking for Service Desk Agents (Technical Support). · Work location: Changi Business Park (Near EXPO MRT) · Working hours · - staggered hours from 7am to 10pm: 5 day work week at max 44 hours per week · - 5 day work week comprising of weekday AND/OR weekend dep ...
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Service Desk Agent
1 week ago
NITYO INFOTECH SERVICES PTE. LTD. SingaporeNityo Infotech is looking for Service Desk Agents (Technical Support). · Work location: Changi Business Park (Near EXPO MRT) · Working hours · - staggered hours from 7am to 7pm: 5 day work week at max 44 hours per week · - 5 day work week comprising of weekday AND/OR weekend depe ...
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Guest Services Agent
3 weeks ago
Pullman Singapore Orchard Singapore**Guest Services Agent** · The Guest Servuces Agent is repsonsible for all guests' belongings, attends to guests inquries, recommends places of interest and always makes appropriate recommendation. He/she must make our guests Feel Welcome as soon as they arrive and demonstrate ap ...
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Airport Services Agent
3 weeks ago
Qatar Airways SingaporeWe are currently recruiting for Airport Services Agent in Singapore. · As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling ...
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Service Desk Agent
1 week ago
Rapsys Technologies SingaporeJD: · **Responsibilities**: · - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. · including hardware/software, passwords, and printer problems. · - Be required to perform 24 X 7 shift work in support of operational IT related mission/after · duty h ...
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Bell Service Agent
3 weeks ago
Marriott International, Inc Singapore**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · * ...
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Guest Services Agent
2 weeks ago
DAISHO DEVELOPMENT SINGAPORE PTE LTD SingaporeYour moment to Rise to New Heights with us at The Westin Singapore · Join us as a Guest Services Agent today: · - Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. · - Secure payment; activate/reissue room keys. Ensure rates match ...
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Guest Services Agent
2 weeks ago
NEW PARK PROPERTY PTE. LTD. SingaporeThe Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests' needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be resp ...
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Guest Services Agent
1 week ago
DAISHO DEVELOPMENT SINGAPORE PTE LTD SingaporeBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action. · As a **Guest Services Agent for Service Express **, you will be tasked to: · - Operate telephone switchboard, process guest requests ...
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Guest Service Agent
3 weeks ago
DHI DOWNTOWN PTE. LTD. Singapore**We are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone We are here to assist by ...
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Guest Services Agent
2 weeks ago
TOLEDO INTERNATIONAL PTE. LTD. Singapore**Job Highlights** · - Duty Meal · - Birthday Off · - Flexi Benefit · - Insurance Coverage · - Learning and Development Opportunities · - Special Employee rate at all IHG Hotels worldwide · **What's the job?** · Guest Service Agents (GSAs) are the key point of contact for our gue ...
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Guest Service Agent
3 weeks ago
HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA SingaporeWhat's the job? · The Guest Service Agent is the key point of contact for our guests. They are reliable, highly motivated and multi skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the ...
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Guest Services Agent
1 week ago
Holiday Inn SingaporeAbout us At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.| |At Holiday Inn, we look for people who are friendly, welcoming a ...
At Your Service Agent - Singapur, Singapore - Courtyard by Marriott
Description
POSITION SUMMARYAnswer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards.Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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