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    IT Product Delivery Specialist - Singapore - JULIAN GREY CORPORATE ADVISORY PTE. LTD.

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    Description
    Roles & Responsibilities

    Company's Profile
    Julian Grey's client is a solution provider for security and enterprise applications.

    Responsibilities

    • Develop and assess operational procedures for teams
    • Manage collaborations with various functional teams.
    • Oversee and report on Service Level Objectives for the team.
    • Contribute to the definition and implementation of goals for continuous improvement.
    • Engage with internal and external teams to streamline onboarding and offboarding systems.
    • Cultivate a team culture that emphasizes continuous improvement for seamless service continuity.

    Requirements

    • Min. 1 year in managing capacity for IT Operation Teams, Business Continuity Management, or as a ServiceNow administrator for ITSM and IRM modules.
    • Familiarity with BCM, ITSM, and ITOM preferred.
    • Experience with ServiceNow modules (ITSM, IRM, SecOps) is a plus.

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    Interested Applicants
    Please WA Bryan Tay @
    Shortlisted Candidates will be notified

    Bryan Tay Reg No. R
    Julian Grey Corporate Advisory Pte. Ltd.
    EA License No: 19C9568

    Tell employers what skills you have

    Service Level Agreement Management
    IT Operations strategy
    IT Operations Management
    Microsoft Excel
    Service Level Agreement
    ITSM
    Service Level Agreements
    Administration
    Information Technology
    Service Level
    IT Operations
    SLA management
    SLA adherence
    SLA targets
    Service Level Management
    Business Continuity Management
    ServiceNow
    Customer Service
    Delivery Management
    DevSecOps

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