Senior Manager - Singapore - MARINA BAY SANDS PTE. LTD.

MARINA BAY SANDS PTE. LTD. Singapore

1 day ago

Description

Roles & Responsibilities

JOB RESPONSIBILITIES

Leadership and Development

Work closely and effectively with the Market Development sales team to drive business from defined target markets.
Support a culture of communication, collaboration and knowledge sharing to help build constructive, dynamic teams that exhibit the Marina Bay Sands core values.
Collaborate with other teams as well as other departments to help build an efficacious organization that is business-focused and people-centric.
Protect the integrity and reputation of Marina Bay Sands and the team members

Customer Engagement and Relationship Management

Promote the Marina Bay Sands Integrated Resort, and drive increased awareness of Las Vegas Sands and its affiliated properties.
Grow and maintain a specific assigned book of business through personalized sales engagement, in accordance with all company policies.
Develop strong professional interpersonal relationships with new and existing customers to drive incremental visitation to Marina Bay Sands.
Ensure that excellent customer experience is the focal point of customer touchpoints and interactions, in alignment with all applicable guidelines.

Strategic Planning and Implementation

Execute and measure the initiatives as planned and set forth by senior management
Actively participate in collaborative strategic planning processes within the team and with other departments to identify opportunities that will drive optimal growth and both short and long term profitability for Marina Bay Sands.

JOB REQUIREMENTS

Values and Attributes

Highly motivated, self-manageable, and sales-driven in a collaborative work culture
Customer-centric and service-oriented, focused on hospitality and the customer experience
Proven organizational skills and time management capability
Adept at balancing the need for multi-tasking and prioritization of tasks
Embrace challenges and overcomes obstacles with positive attitudes
Possess an ability to handle conflicts and solve problems in a culturally diverse environment
Champion a culture of collaboration, learning, and adaptability amongst team members
Seek continuous learning and improvement in personal and professional capacities
Display leadership potential and general business acumen

Background and Skills

University degree is preferred
Extensive experience in sales, business development, relationship marketing, hospitality, or related fields
Business proficiency in English, with fluency in other Asian languages preferred to liaise with English and Asian languages speaking guests (Mandarin, Bahasa Indonesia, Thai, Vietnamese, Japanese, Korean, etc.)
Proficient in the use of basic Microsoft software including Word, Excel, Outlook, PowerPoint, etc.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Tell employers what skills you have

Outlook
Strategic Planning
Relationship Marketing
Leadership
Customer Experience
Business Acumen
Customer Engagement
Relationship Management
FOCAL
Bahasa Indonesia
Adaptability
Planning and Implementation
Market Development
Business Development
Japanese
Hospitality

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