Service Desk Engineer - Singapore - NTT SINGAPORE PTE. LTD.

NTT SINGAPORE PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Responsibilities:

Deployment of user machines for new hires or for refresh
Perform new hire orientation and training to users
Maintain, develop and enforce standard and procedures to provide stable and reliable IT environment
Maintain and upkeep of telephony database
Administration of employees IT environment
Provide asset inventory tagging and management of assets and asset disposals
Coordinate with the laptop /desktop vendor for repair / replacement (parts or the whole unit if needed)

Job Requirements:

ITE or Diploma in Information Technology or related discipline
Excellent Interpersonal with the ability to communicate (both verbally and written) and interact effectively at all levels
2 years relevant experience in helpdesk and support service in an ESD controlled and MNC environment
Understanding of desktop, laptop and printer and TCP /IP networking
Knowledge of Windows 7, Microsoft Office, video conferencing and IP telephony
Vendor interaction (laptops / desktops) for repair and replacement of parts
Knowledge in basic networking and troubleshooting
Knowledge in ITIL practices and processes
Must have passion in technology, computers and people