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    Project Manager – Support Systems - Singapore - RGF TALENT SOLUTIONS SINGAPORE PTE. LTD.

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    Description
    Roles & Responsibilities

    Our Client:

    Our client is a prestigious Telecommunications organization supporting Infrastructure Networks. The Project Manager will be responsible for certain functional / non-functional area(s) or project streams of the project to deliver the desired business and technical outcomes. This will be a 1- year fixed term contract position.

    The Responsibilities:

    Project/Delivery Management

    • Ensure project delivery aligns with agreed Scope of Work while safeguarding company interests
    • Coordinate integration of new Operating and Business Support Systems with retained post-live systems
    • Collaborate with SI and stakeholders to develop Project Management Plan and performance KPIs
    • Work with business and IT SMEs to meet project scope, cost, time, and quality requirements.
    • Identify team alignment and inter-dependencies
    • Monitor work stream status, key issues, and costs
    • Contribute to project dashboards and reports for schedule, budget, and status updates
    • Track and update resource plans, forecast resource requirements
    • Review and ensure vendor deliverables meet contractual obligations
    • Ensure timely completion of project activities, issue escalation, closure, and stakeholder signoffs
    • Manage changes to project scope, schedule, and cost
    • Facilitate Change Request Process with SI partners
    • Ensure production readiness for deployment, including testing, data migration, training, and communications

    Project Risk Management

    • Manage company's contractual obligations
    • Track scope, timelines, milestones, and deliverables closely
    • Identify project risks, develop mitigation plans, and ensure timely execution
    • Discuss project risks and potential contingencies through appropriate escalation process
    • Monitor project Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs)
    • Maintain Issues log, Risk Log, and Key Decisions log

    Stakeholder and People Management

    • Manage internal and external stakeholders, fostering a collaborative culture
    • Resolve technical and business issues with the team
    • Manage conflicts as needed
    • Ensure company interests are protected through stakeholder engagement and awareness of responsibilities and deadlines

    Administrative

    • Assist Project Director and PMO in overseeing project lifecycle
    • Plan and coordinate project activities, resources, and equipment
    • Maintain comprehensive project documentation, plans, scorecards, dashboards, and reports
    • Ensure accuracy and organization of all documents and trackers
    • Document meeting minutes and action items
    • Track project progress from work streams, ensuring timely action on action items
    • Monitor project milestones and deliverables, reporting and escalating issues as necessary
    • Communicate project status to all participants
    • Manage official paperwork such as purchase orders and invoices
    • Perform any other assigned duties

    The Requirements:

    • Bachelor's Degree in Information Technology, Computer Engineering/Science, or equivalent, with a minimum of 10 years of professional experience
    • At least 5 years of Project Management experience in the Software Industry
    • Proficient in requirements analysis, business process re-engineering, development/implementation, testing, data migration, training, and production cutover
    • Strong technical expertise in software implementation, telecommunications, and telecommunications operations
    • Demonstrated track record in implementing OSS/BSS as part of large-scale telecommunications operations support system implementations
    • Well-organized with meticulous attention to detail, capable of multitasking effectively
    • Self-motivated, goal-oriented, and possess a positive attitude towards work
    • Able to work autonomously or as part of a team
    • Skilled in time management, analytical thinking, and logical decision-making
    • Proficient in vendor management and fluent in English communication to be able to liaise effectively with English-speaking stakeholders
    • Excellent interpersonal and communication abilities for effective teamwork
    • Possess negotiation, mediation, and people management skills
    • Consistently follows up with team members to accurately track progress and initiate necessary actions
    • Proficient in Microsoft Office Suite, including Project, PowerPoint, Word, Excel, and Visio

    Interested applicants may reach out to:
    Nikita M.
    Email Address: nikita.-
    EA Registration No. R

    All shortlisted candidates will be contacted.

    RGF Privacy Policy -

    Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at

    JO Reference: JO

    Tell employers what skills you have

    Work Autonomously
    Management Skills
    Visio
    Business Process Reengineering
    Project Risk Management
    Stakeholder Engagement
    Mediation
    PMO
    Vendor Management
    Data Migration
    Requirements Analysis
    Telecommunications
    Project Delivery
    People Management

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