- Represent the Company in professiona manner and maintaining of a positive attitude.
- Identifying and solving customers' needs by providing accurate information and advices.
- Handle complaints and providing of solutions.
- Coordinate within internal/external stakeholders such as customers, contractors, workshops.
- Preparing of quotation and raising of work orders.
- Raising of job orders to workshops and contractors.
- Liaise with controllers/contractors on service/repair quality and price of work.
- Updating of schedule/collection appointment.
- Following up and providing of feedbacks.
- Performing of investigation into customers' complaints and rectify the problems.
- Escalating to supervisors.
- Ad-hoc duties
- Experience in customer-front facing and dealing of enquiries/complaints.
- Able to work on a 5.5 days work weeks.
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Customer Service Representative
1 week ago
Safran Singapore**Description du poste**: · - Process customer Purchase orders promptly and accurately, including EDI, entry, follow up. · - Handling and resolving customers complaints · - Process customer Purchase orders and Request For Quotes promptly and accurately, including EDI, entry, foll ...
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Customer Service Representative
3 days ago
Safran Singapore**Description du poste**: · - Issue quotations, acknowledge customer purchase orders and send invoices · - Ensure customers' orders are processed promptly and accurately · - Ensure coordination on stock readiness, availability and delivery schedules · - Respond customer queries a ...
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Customer Service Manager
1 week ago
SAFRAN HELICOPTER ENGINES SingaporeSAFRAN HELICOPTER ENGINES recrute: · Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport ...
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Senior Customer Service Representative
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Safran Singapore**Description du poste**: · a) Responsible for customer support and service for purpose of sales related matters to meet the sales target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders. · b) Secur ...
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Customer Service
1 week ago
AMAZING HEARING GROUP PTE. LTD. Singapore**Customer Service** · We are looking for a skilled customer service representative to work at our hearing clinics located island wide. The role requires excellent communication skills in mandarin and English with positive "can-do" attitude and the ability to adapt. To succeed in ...
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Customer Service
1 week ago
TOSS-EX PTE. LTD. SingaporeAttend to walk-in customers · Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals) · Assist in customers' enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction · Prospect ...
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Customer Service
1 week ago
MARINE ONLINE (SINGAPORE) PTE. LTD. Singapore**Responsibilities** · - Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems. · - Responsible for all customer operations problems and follow up on solutions Manage the ...
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Customer Service
1 week ago
JP infotech SingaporeExperience:Min 2 Years · Shift:Morning rotational shift,Afternoon rotational shift (Ready to work in both shift) · Notice:Immediate to 1 month · JD: · - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiri ...
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Customer Service
6 days ago
Transcendent Business Services Pte Ltd SingaporeCustomer Service (Call Centre) · Salary up to $3000 + Incentives · 5days/week/ 830am - 6pm · Location : East · Job Responsibilities: · - Coordinate within internal parties to ensure customers' enquiries are promptly and accurately addressed. · Job Requirements: · - Preferable wit ...
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Customer Services
1 week ago
People Profilers SingaporeJob Description: · - Local MNC · - Shipping Industry · - 5 Days · - Bukit Batok Crescent · - Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness; · - Input export job reference; · - Any special shipment requirements shall be reso ...
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Customer Service
1 week ago
ENF LOGISTICS PTE. LTD. SingaporeLOGISTICS OPERATION CUSTOMER SERVICE JOB ROLES IS TO HANDLE SHIPPING DOCUMENT SUCH AS BILL OF LADING, PERMIT IMPORT & EXPORT DOC. · LIAISE WITH OVERSEA AGENT AS WELL AS LOCAL CUSTOMER. NEED TO LIAISE WITH TRANSPORTER AND ARRANGE CARGO DELIVERY TO CUSTOMER PLACE. · ABLE TO READ AN ...
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Customer Service
1 day ago
RICE FIELDS PTE LTD SingaporeRice Fields (RICE) pride ourselves as a reputed architectural material solution provider to many esteemed partners in the industry since 2001. As a supplier of premium quality and stylish eco-friendly tiles to homes, institutions and commercial projects globally, our team is comm ...
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Customer Service
3 days ago
GNAME PTE. LTD. SingaporeJob Descriptions · Manage inbound and outbound calls in a timely manner · Follow SOPs when handling different topics · Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives · Build sustainable relationships and engage cust ...
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Customer Service
1 week ago
Solvay SingaporeSolvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the po ...
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Customer Service
1 week ago
TANGSPAC CONSULTING PTE LTD Singapore**Responsibilites: · 1) Onboarding of Corporate Accounts for local and foreign companies. · 2) Independent handling of customers. · 3) Ensure the relevance and completeness of KYC information and perform appropriate due diligence checks and information searches in accordance to B ...
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Customer Service
1 day ago
BLANCO APAC PTE. LTD. Singapore**Overall objective and scope**: · Ensure a high level of service and customer satisfaction with our APAC Partners by reliable and efficient handling customer inquiries and order entries. · Supports the Regional Sales Director by acting as a direct and centralized interface to pa ...
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Customer Service
1 week ago
MASON & CO PTE. LTD. SingaporeLocation: East, Changi South Lane Working Hours: Mon - Fri, 9am - 6pm · The customer service assistant performs a wide range of administrative duties and provides a variety of services to clients relating to Companys' products. This individual plays a key role to create and maint ...
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Customer Service
1 week ago
KC INTL LOGISTICS SINGAPORE PTE. LTD. SingaporeCS cum admin · - Providing daily secretarial and administrative support · - Assisting with the preparation of court and legal documents · - Organizing and filing of documents · - Update the file records. · - Handling incoming calls, correspondences, and confidential documents · - ...
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Customer Service
1 week ago
NEW YORK SKIN SOLUTIONS (S) PTE. LTD. SingaporePerform daily operational duties · - Achieve monthly outlet visits · - Stock take and ensuring stock's sufficient · - Cashering duties · - Other ad-hoc administrative duties as assigned · - 6 off days per month * · - Attractive & Competitive Salary * · - Locations near MRT * · - ...
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Customer Service
6 days ago
PITTI CAFFE ASIA PTE. LTD. SingaporeMain Responsibilities · - Perform periodic inspection and calibration of machines for customers on site of the range of coffee machines · - Provide technical support to do simple coffee machine preventative service & maintenance on · - and off-site · - Identify problems with the ...
customer service - Singapore - RECRUIT NOW SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
Interested candidates please send profile to for further discussion/meet-up.
Winson Chng
EA Licence No.: 21C0845
Reg No.: R | Recruit Now Singapore
Tell employers what skills you haveFront Office
Customer Service Oriented
Customer Service Delivery
Commitment to Customer Service
Hands-on Problem Solver
Customer Service Desk
Problem Analysis
Data Entry
Work Order Management
Communication Skills
Administrative Support
Customer Service
Quotations
Customer Services
Work Order