Jobs

    Customer Service Agent - Singapore - RECRUIT EXPRESS PTE LTD

    RECRUIT EXPRESS PTE LTD
    RECRUIT EXPRESS PTE LTD Singapore

    1 week ago

    Recruit Express Pte Ltd background
    Description
    Roles & Responsibilities

    We are looking for contract Customer Service Agent to be outsourced to our clients from the healthcare industry.

    Job Description:

    • Process customer orders and inquiries daily via email, fax, or phone
    • Follow up closely with business units on fixed and ad-hoc billing, including generating monthly reports and posting invoices
    • Coordinate and communicate sales order status to customers and sales teams
    • Collaborate with internal departments to ensure smooth deliveries and address any issues promptly
    • Manage export shipments for both intercompany and direct overseas customers, including preparation of shipping documents
    • Assist in investigating internal and external complaints, identifying root causes, and proposing solutions
    • Ensure compliance with hazardous substance regulations, including validation of licenses from customers
    • Perform ad-hoc duties as assigned by manager

    Requirement:

    • At least a Diploma in any discipline with 3 years of relevant experience.
    • Logistics knowledge and understanding import/export preferred.
    • Handling chemicals documentations and deliveries.
    • Proficient in SAP.

    All qualified applicants, please send in your resume to:

    Elyssa Koh (Outsourcing Team)

    Recruit Express Pte Ltd | Company Reg. No W | EA License Number: 99C4599

    Tell employers what skills you have

    Healthcare Industry
    Sales
    Customer Service Oriented
    Outsourcing
    Interpersonal Skills
    Customer Relationships
    Adaptability
    Compliance
    Good Communication Skills
    Communication Skills
    Customer Satisfaction
    Customer Service
    Shipping


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