- Be responsible for the daily operation of buds by Shangri-La, Splash, and other family experience activities necessary, in accordance with the policies standards and guidelines
- Supervise, manage and motivate the Family Experience Team
- Attends to guest needs when it arises and takes the lead in resolving guests issues together with the Team Lead.
- Co-ordinates and executes the marketing, promotions and partnership events to deliver the Family Experience to guests.
- Ensure all activities are conducted in such a manner to ensure the health, safety and security of each child.
- Motivate and coach team to handle their work, colleagues and guests in a professional, tactful and polite manner
- Liaises with the other departments to resolve issues or implement any planned events
- Embraces and upholds key practices and initiatives or programmes relating to life and fire safety.
- To implement, understand and follow all SFSMS/HACCP policies and procedures
- Your duties may include recruitment, performance review, roster planning, training and manage any disciplinary issue (if any).
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Family Experience
2 weeks ago
Shangri-La Hotels SingaporeWe are looking for a Kids Club team leader to manage the day-to-day operations in terms of executing play activities, assisting and interacting with guests to ensure a fun and safe guest experience. HE/SHE to maintain the daily operation of buds by Shangri-La, Splash, and other f ...
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Family Experience
3 days ago
SHANGRI-LA HOTEL LIMITED SingaporeWe are looking for kids club ambassadors to be responsible for the daily operation of buds by Shangri-La, Splash, and other family experience activities necessary. HE/SHE will manage the day to day operations in terms of executing play activities, assisting and interacting with g ...
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Family Experience
2 days ago
SHANGRI-LA HOTEL LIMITED Singapur, SingaporeWe are looking for kids club ambassadors to be responsible for the daily operation of buds by Shangri-La, Splash, and other family experience activities necessary. HE/SHE will manage the day to day operations in terms of executing play activities, assisting and interacting with g ...
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Operations Manager, Family Experience
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Shangri-La Hotels SingaporeAt Shangri-La Singapore we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with hono ...
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Operations Manager, Family Experience
3 days ago
Shangri-La Singapur, Singapore PermanentWe are looking · for a Operations Manager, Family Experience to join our team As a Operations Manager, Family Experience we rely on you to: · Be responsible for the daily operation of buds by Shangri-La, Splash, and other family experience activities necessary, in accordanc ...
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Operations Manager, Family Experience
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SHANGRI-LA HOTEL LIMITED SingaporeRoles & Responsibilities · At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat ...
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Ministry Of Social And Family Development Singapore**What the role is** · - We strengthen and support families to realise the vision of making Singapore the best place for family life through our policies, programmes, and publicity efforts. · Strong families are the building blocks of a caring community. We want to help families ...
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Operations Manager, Family Experience - Singapore - Shangri-la Hotel Limited
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Description
At Shangri-La Singapore we are a heart-warming family. We share something powerful â€' our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.
We are looking for a Operations Manager, Family Experience to join our team
As a Operations Manager, Family Experience we rely on you to: