Patient Service Associate - Singapore - NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Description
As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.
Duties & Responsibilities- Ensure clinic's operational readiness
- Register patients and book appointments accordingly
- Perform cashiering duties, attend to and manage patients' enquiries
- Provide chaperone assistance to doctors/nurses and prepare consultation documents
- Assist clinic/nurse manager in administrative duties
- Perform any other adhoc duties and responsibilities that may be assigned from time to timeRequirements
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fastpaced environment
- Ensure clinic's operational readiness
- Register patients and book appointments accordingly
- Perform cashiering duties, attend to and manage patients' enquiries
- Provide chaperone assistance to doctors/nurses and prepare consultation documents
- Assist clinic/nurse manager in administrative duties
- Perform any other adhoc duties and responsibilities that may be assigned from time to timeRequirements
- Proficient in computer skills
- Team player with good communication and interpersonal skills
- Able to multitask and work in a fastpaced environment
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