Network Engineer #IJW - Singapore - RECRUIT EXPRESS PTE LTD

RECRUIT EXPRESS PTE LTD Singapore

1 day ago

Description

Roles & Responsibilities

Job Description

Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem w.r.t Routing and Switching
Perform configuration change activities
Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual
Perform day-to-day Network operation for the Network Infra-structure and Network Equipment at the customer premises, including performance monitoring, bandwidth monitoring.
Work with customer's vendor to perform testing and preventative maintenance according to the schedule provided by the customer for the Network Equipment
Perform periodic OS upgrade and Patching as and when required.
24X5 rotational shift onsite availability and 24X7 standby / remote support availability as and when needed for critical incidents.
Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem
Provide proactive incident reports for all Network related problems, faults, events within TWENTY-FOUR (24) hours
Respond to all fault calls inclusive of emails and other forms of communications for Firewall related issues and problems reported
Escalate the problem to Vendors Support in timely manner and get the issue resolved within the specified time as agreed with the customer
Provide multi-vendor equipment support across a wide range of models and types of networking equipment
Maintain the inventory of certificates and install/update/renew certificates as and when required.
Perform security activities like hardening/periodic health check/ ID validation and other compliance activities as per company security policies and standards.
Maintain/Update inventory list and compliance related databases or similar Databases.
Maintain the device inventory list for the client when needed, Maintain the software/firmware for all the devices up to date
Subscribe to vendor notifications for the managed devices for vulnerabilities and review/validate/apply security patches pro-actively.
Perform device activation / deactivation as per service activation and deactivation process.
Maintain the IP address inventory and allocate new IP address when required by business.
Engage third part vendors to resolve hardware issues and follow up till closure
Monitor vendor End of Life / End of Support notifications for all In Scope Devices and inform the client.
Any other ad-hoc duties as assigned by supervisor

Requirements

Diploma or Degree in Information Technology or relevant fields
Expert level knowledge in implementation and maintenance of Cisco Routers and Switches of all series.
Good knowledge in Cisco IOS
Good knowledge in implementation and operations support of NAC (network access control)
Good knowledge in Aruba Clear Pass / Cisco ISE
Good knowledge in Wireless Network / Access Points / Controllers support and troubleshooting
Provide Level-2 technical support and troubleshooting to resolve issues
Hands-on experience with monitoring, network diagnostic, Packet Tracers and network analytics tools
Good knowledge on Firewall Products like Cisco ASA, FortiGate, Palo Alto, Checkpoint
Good knowledge on Aruba ClearPass/Cisco ISE, Cisco wireless controllers

Interested applicants, please email your resume to John (Joax) Wong

Email:

CEI Reg No: R

EA Licence No: 99C4599

Recruit Express Pte Ltd

Tell employers what skills you have

Switches
Troubleshooting
Hardware
Inventory
CCNP
Information Technology
Routing
Wireless
Access Control
IP
Networking
Cisco Routers
ASA
Checkpoint
Technical Support

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