-
Telephone Operator
5 days ago
PARADOX CLARKE QUAY PTE. LTD. Singapore**Job Highlights**: · - Centrally located at Clarke Quay MRT · - Comprehensive Employee benefits · - Energetic & Innovative Work Culture · **Job Description**: · **Summary of Responsibilities**: · The main responsibilities and tasks of this position are as listed below, but not l ...
-
Telephone Operator
1 week ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeThe main responsibilities and tasks of this position are listed as, but not limited to the following: · - Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. · - ...
-
Telephone Operator
2 days ago
MARINA BAY HOTEL PRIVATE LIMITED Singapore**Duties and Supporting Responsibilities** · - Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following: · - To answer phone calls promptly ensuring telephone etiquette is observed and a positive ...
-
Telephone Operator
4 days ago
THOMSON MEDICAL PTE. LTD. Singapore**Responsibility · Responsible to handle all inbound and outbound calls. · **Job Requirement** · - To deliver one-stop customer service via phone in a consistent and professional manner by embracing our core values · - Achieve one call resolution in most customer interaction · - ...
-
Telephone Operator
2 days ago
KIM YEW INTEGRATED PTE. LTD. Singapore**Job responsibilities** · - Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore · - To act and respond to faults / incidents / complains as per established SOP · - Generating Fault Reporting · - Support ...
-
Telephone Operator
5 days ago
KIM YEW INTEGRATED PTE. LTD. Singapore**Job responsibilities** · - Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore · - To act and respond to faults / incidents / complains as per established SOP · - Generating Fault Reporting · - Support ...
-
Telephone Operator
1 week ago
IET PTE. LTD. SingaporeRespond to other general matters related to the department such as operating hours, modes of payment and counter operation hours; · - Assist callers in resolving any general difficulties faced in completing the online forms or usage of computerised systems provided by the Authori ...
-
Telephone Operator
1 week ago
CONCORDE HOTEL SINGAPORE Singapore**Responsibilities**: · - Answer/Transfer all calls in a polite manner with accuracy and efficiency in accordance with the SOP · - Listen to caller/guest request(s) carefully and action the request(s) accordingly · - Record all maintenance requests at the One Stop Service portal ...
-
Hotel Telephone Operator
4 days ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeThe main responsibilities and tasks of this position are listed as, but not limited to the following: Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. Program ...
-
Telephone Operator Agent
3 days ago
COMO Hotels and Resorts SingaporeCOMO Metropolitan Singapore · **Property**:COMO Metropolitan Singapore · **Position**:Telephone Operator Agent · **Base Location**:Singapore · **Department**:Front Office · **Reporting to**:Front Office Supervisor · **Tasks/Responsibilities**: · - Welcome guests professionally an ...
-
Telephone Operator/ Senior
1 day ago
PARADOX CLARKE QUAY PTE. LTD. Singapore**Job Highlights**: · - Centrally located at Clarke Quay MRT · - Comprehensive Employee benefits · - Energetic & Innovative Work Culture · **Job Description**: · **Summary of Responsibilities**: · The main responsibilities and tasks of this position are as listed below, but not l ...
-
Hotel Telephone Operator
1 week ago
PARADOX CLARKE QUAY PTE. LTD. SingaporeThe main responsibilities and tasks of this position are listed as, but not limited to the following: · - Receive, acknowledge and relay all incoming calls on the switchboard and telephones, in the department, to the parties concerned in a fast, accurate and courteous manner. · - ...
-
Night Shift Telephone Operator
2 days ago
DIRECT FUNERAL SERVICES PTE. LTD. Singapore**Job Highlights** · - Career development opportunities · - Work from home arrangement · - Attractive salary that commensurate with experience and skills · - Manage incoming calls, perform telephone screening. · - Take and pass on telephone messages promptly · - Assist internal c ...
-
Telephone Operator/call Center
1 week ago
THOMSON MEDICAL PTE. LTD. Singapore**Responsibility · Responsible to handle all inbound and outbound calls. · - To deliver one-stop customer service via phone in a consistent and professional manner by embracing our core values · - Logging of service requests, complaints and enquiries · - Ensure follow up and fulf ...
-
Telephone Operator
2 days ago
PARKROYAL PICKERING HOTEL PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Able to answer calls and handle situations quickly and accurately with quality customer service level · Ensure guests receive the most cordial attention when they contact our hotline · Able to understand and handle guests' requests t ...
-
Telephone Operator
2 days ago
MARINA BAY HOTEL PRIVATE LIMITED SingaporeRoles & Responsibilities · Duties and Supporting Responsibilities · Provide close guidance to colleagues within assigned shift, overseeing the efficient operations of the Telephone Department in the following: · To answer phone calls promptly ensuring telephone etiquette is obser ...
-
Telephone Operator
5 days ago
Hoi Hup Novena Pte. Ltd. Singapore Full timeOrganization Description · At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matt ...
-
Telephone Operator
2 days ago
DIRECT FUNERAL SERVICES PTE. LTD. SingaporeRoles & Responsibilities · Job Highlights · Career development opportunities · Attractive salary that commensurate with experience and skills · Job Description · Manage incoming calls, perform telephone screening. · Take and pass on telephone messages promptly · Assist internal c ...
-
Telephone Operator
1 week ago
HOTEL ROYAL LIMITED SingaporeRoles & Responsibilities · JOB RESPONSIBILITIES · Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner. · Ensure that telephone courtesy and techniques are put into practice. · Take note of daily events and new instructions. · Ass ...
-
Telephone Operator
5 days ago
Holiday Inn Singapore Little India Singapore Full timeMain Responsibilities Includes - · Process all incoming and outgoing calls accurately and courteously · Records and controls accurately wake up calls · Pages guests in co-operation with concerned departments · Assists guests with international calls and directory queries · Attend ...
Telephone Operator - Singapore - HOI HUP NOVENA PTE. LTD.
Description
Roles & ResponsibilitiesOrganization Description
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Description
POSITION SUMMARY
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Tell employers what skills you haveUpselling
Customer Service Oriented
Entertainment
Quality Assurance
Housekeeping
Customer Relationships
Property
Good Communication Skills
Customer Satisfaction
Directing
Hospitality
