Jobs

    Sports & Recreation Executive - Singapore - Swimwerks Asia Pte. Ltd.

    Swimwerks Asia Pte. Ltd.
    Swimwerks Asia Pte. Ltd. Singapore

    1 week ago

    Default job background
    Full time
    Description

    RESPONSIBILITIES:

    Handle day-to-day operational issues and ensure issues are resolved in a proper and timely manner

    Handle enquiries via telephone and email while ensuring a high standard of quality in terms of business integrity and customer experience

    Resolve customers' issues and provide solutions and analysis

    Manpower scheduling & rostering duties

    Responsible for ensuring timely delivery of services, and remind customers on updates

    Identify process gaps within the department and drive improvement

    Go for site visitation to customers when required

    All other ad-hoc administrative duties as assigned

    REQUIREMENT:

    An advantage if you are a certified swimming instructor, lifesaving instructor and/or lifeguard

    Strong eye for details and meticulous with numbers & data

    Comfortable working in a fast paced team

    Good timekeeper, well organized and excellent problem-solving skills

    Able to work independently, resourceful and a good team player

    Excellent communication and customer's centric skills

    Computer literacy with MS office software



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