Computer Operator - Singapore - Maybank Singapore Limited

    Maybank Singapore Limited
    Maybank Singapore Limited Singapore

    1 month ago

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    Full time
    Description

    You shall be responsible for managing all daily Production Operations functions which includes, but not limited to :

    • Monitoring and timely executing of production batch jobs (ie monitoring of production batch jobs, investigating jobs that are behind schedule, responding to job abnormal end in a timely fashion, following rerun instructions, calling support (application and infra team support) when applicable
    • Scheduling of AS400/Open System Batch processing using automated scheduling tools such as Robot Scheduler/Zena, promotion tools
    • Logging & Reporting - Ensure problem tickets and operational logging is completed to Maybank standards
    • System Monitoring - Ensure that system monitors and consoles are observed and errors reported and escalated as required in a timely fashion
    • Ensure all runlog are recorded and signed off timely
    • Service Delivery - Ensure service are delivered within guidelines
    • To complete any Knowledge Transfer Plan as required
    • Follow up on problem tickets, following change management instructions and escalating problem to the appropriate groups define in the operation guidelines.

    Requirements :

    • Diploma in Computer Studies
    • Minimum 3 - 5 yrs of experience in running 24x7 Prod Operations
    • Familiar with platforms, network , monitoring(Robot Console & Robot Alert) & job scheduling tools(Robot/Scheduler, Zena).

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