Service Desk Engineer - Ang Mo Kio, Singapore - Government Organization

Government Organization

Verified Company

Ang Mo Kio, Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

1) To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight customers.
2) Be available to take calls.
3) Polite and professional service.
5) Accurate assessment/ resolution of problems. 6) Provide first level support to troubleshoot and solve technical problems.
7) Regular updates for follow up actions & problem status.
8) Escalation of problems to second level as per work instructions.
9) Work to improve processes where applicable. 10) Work with Team Lead to feedback and / or improve processes

Salary:
$2, $2,800.00 per month

Work Location:
In person