Global Head Of Enterprise Case Management Technology - Singapore - Standard Chartered

Standard Chartered Singapore

1 week ago

Full time

Description

Role Responsibilities
This is a senior technology role that has been newly created role within the Financial Crime Surveillance Operations (FCSO) Technology Organization.
The person will be primarily responsible for the design, build and implementation of the Bank's new Enterprise Case Management Platform to cater to the new AML systems in the Transaction Monitoring (TM) and Screening domain.
The need for this newly created role has been driven in part by the refresh of the FCSO Technology Strategy that demands fresh innovative ideas that will move the Bank to the next level in terms of Screening, Transaction Monitoring and Financial Crimes investigations / intelligence capabilities, and the desire to move to entity centric wholistic monitoring and risk management.
This role as Global Head of ECM Technology will be to determine and build the right case management platform based on latest technologies and scalable architecture to integrate enterprise-wide touchpoints for Financial Crimes Compliance based Entity monitoring, investigations and intelligence functions. Modern case management solution vendor products' knowledge will be beneficial for the role. Experience of designing and maintaining AI/ML based technology solutions, leveraging workflow products / technologies is highly preferred. Proven experience of working with cross functional teams and driving the build, implementation and firm-wide adoption of technology solutions is mandatory.
Strategy

Lead team of data analysts, software engineers and solution architects to develop and maintain AI / ML based Enterprise Case management solution.

Collaborate with the Platform Engineering, technology SMEs and functional SMEs in the AML, Sanctions, Financial Intelligence, Fraud and KYC units. Business

Work with Financial Crimes Surveillance and Operations (FCSO), Fraud, Sanctions, Payments business, Financial Crimes compliance and Financial Intelligence teams' stakeholders in determining the Case Management product features, and design, build and operate the new Case Management solution.

Clarify and derive requirements for feature engineering and model development, governance, and monitoring.

Engage with enterprise and information and software architects to confirm solutions are consistent with the long-term architecture, roadmap and information principles where necessary. Processes

Continuously improve the operational efficiency and effectiveness of processes.

Ensure effective management of operational risks within the function and compliance with applicable internal policies, and external laws and regulations.

Work with architects to implement architecture and integration standards with architects. Risk Management

The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.

Help Tribe lead to be risk control owner under the Group's Risk Management Framework (including relevant Operational Risk Framework). Governance

Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role. Regulatory and Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead the FCSO Technology Monitoring team to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment].

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association. Key Stakeholders

Financial Crimes Surveillance Operations (FCSO), FCSO Technology, Functions technology, CCIB business and technology teams, Retail business and technology teams, Audit team, Global Model Validation team, Compliance and Financial Crimes Controls (CFCC) team. Our Ideal Candidate

Bachelor's degree (or similar) in Engineering is required, and advanced degree and / or course work in AI / ML and Distributed Systems Architecture is highly preferred.

10+ years of professional experience as a hands on software developer, with a considerable experience in designing and building AI / ML models for financial crimes compliance solutions on Cloud platforms.

Experience in applying machine learning techniques, Natural Language Processing or Computer Vision to Financial Crimes domain.

Designing, developing, and researching Machine Learning systems, models, and schemes.

Experience of designing and building end-to-end enterprise grade cloud native applications.

Strong experience of building systems with User experience focus and big data platforms as backend.

Problem solver - able to work independently and be comfortable with deadlines and milestones.

Proven ability to apply, debug, and develop machine learning models for real-world applications. Performs tasks and executes solutions to defined problems using standard analysis and techniques.

Create simple and powerful presentations which can be leveraged for discussion with business.

Previous relevant Financial Crimes industry work experience required.

Proven experience of building and growing technology teams in distributed geographic locations.

Strong analytical and problem-solving skills.

Strong communication skills. Role Specific Technical Competencies

Familiarity with Big Data Engineering solutions and architecture>

Strong understanding and experience in working with Data technology and cutting edge tool>

Strong analytical and problem-solving skills.

Ability to learn and adapt to new technologies and frameworks.

Effective communicator at C-Level by developing consistent and compelling storylines.

Working knowledge in Legal and Compliance applications, Finance or Risk functions.

Fluency in verbal and written communication.

Exposure to Machine Learning, Artificial Inteligence, Graph Analytics, Big Data Analytics, Business Intelligence tools.

Proficient at MS Excel, MS PowerPoint and MS Word. About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you'll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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