IT Billing Analyst_SFDC, Oracle and Siebel - Singapore - AVENSYS CONSULTING PTE. LTD.

Description

Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking for Billing Analyst who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Billing Analyst

Top 3 non-negotiable skills:

· Minimum 3 yrs. of relevant experience in billing role

· Skilled in MS Excel, SFDC, Oracle and Siebel.

· Good and strong communication and analytical skills

Responsibilities

· Billing - Monitor and ensure that the monthly billing is complete and accurate.

· Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place

· Process manual invoices/credit memos and order quotes as requested·

· Review Invoices and conducts variance analysis, with sign off required

· Coordinate monthly invoice run to ensure accurate and timely customer billings

· Manage the Customers' Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.

· Assist in month end close related tasks.

· Assist in Audits & SOX controls

· Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues

· Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)

· Acts as First Line Support for approval requests and deal inquiries

· Project Management - Participate on UATs, projects and ad hoc assignments as needed

· Implement and document processes and procedures required by SOX

· Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support

· Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies

· Assist in the training and coaching

Qualifications

· Bachelor's degree required

· 3+years' experience preferred

· Ability to work independently and self-motivated

· Strong analytical data mindset

· Good communication (both spoken and written) and interpersonal skills

· Proficient in Excel and PowerPoint

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to - Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Seema Verma

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement:

We take your personal data protection seriously and adhere to both EU and local data protction regulations.

Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.