Policy Services, Analyst - Singapur, Singapore - AIA

AIA Singapur, Singapore

4 days ago

Full time

Description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

A team member to assist our Customer Centricity and Operations strategy, by working on projects and improvements on the opportunities to identify area where automation or e-submission can happen including new product launches. You will be also supporting the user requirements of the system enhancements for Life Operations.

WHAT YOU'LL BE DOING

Active involvement in delivery and implementation of critical initiatives and BAU enhancements based on business needs

Lead discussions on understanding the processes and document the rules and enhancements which are required

Prepare and review that requirements are omprehensive and they meet the business needs taking into consideration future needs and changing business needs.

Evaluate alternative high-level solutions with Information Technology

Conduct/review user requirements and responsible for requirement sign off.

Collaborate and prioritize the changes needed with other key partners in the business requirements so that the agreed launch timeline will not be impacted.

Work towards overall planning and resources required, effective monitoring of the project status and plans.

Provide requirements to Solution Analyst and Support Specialist.

Prepare/review training materials and updating SOP documents.

Actively seek continuous improvements in area of expertise

Perform ad hoc duties which will involve the need to support processing of service requests.

WHAT WE ARE LOOKING FOR

A Diploma and above in Business, Computer Science or a related field.

Working experience in life insurance operations and with knowledge in both operation and system areas are preferred.

Integral Life (Life 400/Asia AS400) background is preferred.

Experience in handling projects and product features

Ability to be pro-active and self-motivated in a fast-paced environment to make things happen, meticulous and able to handle priorities to meet deadlines.

Strong analytical and problem-solving skills.

Positive demeanor and willingness to share and learn.

Believe in better with AIA.

If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way

#LI-SC1

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