Jobs

    0502 Survey Fieldwork Supervisor - Singapore - MAXHUNT RESOURCE PTE. LTD.

    MAXHUNT RESOURCE PTE. LTD.
    MAXHUNT RESOURCE PTE. LTD. Singapore

    6 days ago

    Default job background
    Description
    Roles & Responsibilities

    Responsibilities:

    Key responsibilities include (but not limited to):

    Survey Supervision


    •Onboard new survey ops officers in workflow processes and questionnaire design as well as any logistical requirements


    •Fieldwork briefing and interviewer training exercises.


    •Manage daily rosters and leave matters.

    Survey Preparation


    •Prepare the layout and proofreading of surveys


    •Support the programming of the online survey questionnaire in the in-house survey system


    •Create and implement validations for the excel questionnaire of surveys


    •Test survey validations and rules in the electronic survey platform


    •Email electronic copies of the survey to respondents

    Survey Fieldwork


    •Reporting survey response rate at regular periods so that management/ Stakeholders are well-informed on the progress of the survey fieldwork.


    •Double up as a survey ops officer during active survey period

    Requirement


    •At least a year of experience managing a team of staff processing administrative forms and requests (e.g., surveys, feedback forms, tax returns, form submissions to authorities or to financial institutions) and at least two years of experience in market research customer service, sales, or survey interviewing


    •Experience in managing the daily rosters and leave matters of the team of survey ops officers


    •Good working knowledge of Microsoft Word and Microsoft Excel; must be comfortable with numbers and formulae in Microsoft Excel


    •Guide statistical officers in managing difficult survey respondents.


    •Patient, meticulous, detailed, good organizational skills

    22C1322

    R

    Tell employers what skills you have

    Market Research
    Sales
    Microsoft Excel
    Tax
    Questionnaire Design
    Excel
    Microsoft Word
    Customer Service
    Proofreading
    Layout
    Surveys


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