- Responsible for the daily management of the Club's F&B outlets including its banquet sales and operations. Managing F&B outlets managers/executives;
- Assist the Head of the Department to ensure optimal and efficient manpower deployment to meet the daily needs of the Club's day-to-day F&B operations;
- Assist the Head of Department with the annual department budget and manpower forecast;
- Work with outlets in charge to achieve the department's key performance indicators as set by the Head of Department;
- Ensure optimal stocks for daily operations and manage operational wastages to curb or reduce operating costs;
- Ensure timely requisition of required materials and supplies and that goods delivered are in good order;
- Follow up and supervise the workflow of tasks necessary for recurring outlet promotions, banquet bookings and Club F&B events;
- Supervise, manage and oversee all aspects of banquet setup and ensure that the expectations of members are consistently met or exceeded;
- Coordinate with all relevant departments on the physical and logistical requirements for outlet promotions and F&B activities including those required for banquet bookings;
- Coordinate with the Executive Chef on the timing and delivery of food for all F&B activities;
- Liaise with internal and external parties on the availability of facilities, products and services to ensure the smooth running of F&B activities and operations;
- Attend to members' feedback and collate feedback received for review and continuous improvement;
- Attend and participate in meetings required by the Head of Department and/or Management;
- Provide and schedule on-the-job staff training for new hires or existing staff when necessary;
- Evaluate the performance of direct reporting staff, provide employee coaching and counselling when necessary and take corrective measures as appropriate;
- Any other duties as and when assigned by the Head of Department or the Management.
- Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent;
- Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organisation;
- Strong experience in involving team management, project management, ownership of budget and cost structure financial management, and operations workflow;
- Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent;
- At least 3 years of working experience in the related field is required for this position;
- Excellent interpersonal and communications skills, able to liaise with all employees;
- Ability to clearly articulate messages to a variety of stakeholders.
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Assistant Operations Manager - Singapore - Chinese Swimming Club
Description
Roles & ResponsibilitiesAbout Us
Chinese Swimming Club is recognised as a premier city and country club offering a total range of excellent facilities and services. We welcome you to join us to be part of this family and grow your career with us.
What you will be doing
What we are looking for
All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.
For further information, do visit us at
We regret that only shortlisted candidates will be notified.
Tell employers what skills you haveCoaching
Sales
Leadership
Financial Management
Interpersonal Skills
Inventory
Operations Management
Administration
Swimming
Strategy
Project Management
Team Management
Communication Skills
Budgeting
Customer Satisfaction
Team Player
Articulate
Customer Service
Requisition
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